Unhappy with your home care in Berkshire?

You’re not stuck. Visiting Angels Berkshire can take over cleanly — with a carer you approve, visits that arrive when agreed, and support that actually helps.

Explore local care: Home care in Maidenhead · Home care in Windsor · Home care in Gerrards Cross · Hospital discharge care

✓ CQC Regulated✓ DBS-Checked Carers★ 5.0 Google (18 reviews)
Visiting Angels caregiver enjoying a cup of tea outdoors with elderly client in Berkshire

If any of this sounds familiar, you’re in the right place

Design Your Own Journey

  • Create your own care plan: you choose the support you want, when you want it.
  • Set your routines:  we follow your preferred daily habits. 
  • Thorough in-home assessment: we take time to understand your needs and priorities.
  • Easily adjustable care: we change your care plan as your needs change.
 

Choose Your Own Caregiver

  • Choose your caregiver: you meet and approve who supports you.
  • Keep the same familiar face: you will have the same trusted caregiver.
  • Personality-based matching: we pair carers through shared interests and style.
  • Simple rematching: request carer change anytime, no awkwardness.

Stay Close With Real-Time Updates

  • Live updates: see visit times, tasks, and notes instantly.
  • Full digital care plan: view routines, meds, and risk assessments anytime.
  • Wellbeing snapshots: mood, hydration, mobility and more in real time.
  • Direct communication: send quick messages to the care team anytime.

What you get when you switch

Who’s actually coming to the house?
With us: you meet and approve your caregiver first.

Will they show up when you expect?
With us: agreed arrival times — not a vague “sometime this morning.”

Are they really helping — or just filling the hour?
With us: hands-on, person-centred care. Not phone-on-the-sofa visits.

Stuck with a rigid package that doesn’t fit?
With us: flexible hours, including after hospital or reablement ends.

Also standard with us:

  • The same familiar carer whenever we can
  • Live visit updates your family can see
  • No hidden fees or travel charges
  • Care that scales up or down as needs change
Linda Richmond profile picture
Linda Richmond
4 days ago
My dad was in St Mark’s Hospital in Maidenhead, and we needed to arrange care very quickly so he could be discharged and come home. I called Visiting Angels and spoke to Grace, who was so understanding and said she could come out to do an assessment that same day. She was incredibly helpful and managed to get everything in place without any fuss.

Magda came to introduce Dad to two wonderful ladies, who are both fabulous. They are so caring, and he has really got to know and trust them. It’s lovely that he sees the same two familiar faces rather than lots of different people coming into his home. I am so grateful to the whole team for making a stressful situation so much easier for me.
Lorna Murphy profile picture
Lorna Murphy
7 days ago
From the very first phone call, the team at Visiting Angels were really patient and took the time to understand what Mum needed. They helped us get everything arranged quickly, including her assessment at home in Windsor, and matched her with a carer who has turned out to be a really good fit.

Mum’s confidence had really disappeared after her fall. She stopped going out much and didn’t feel comfortable doing things on her own anymore, so it’s been lovely to see the change in her. She’s now enjoying short walks again and even feels confident enough to go into Windsor town with her carer, which she hadn’t been doing at all.

It’s made such a difference to all of us really. Mum feels safe and comfortable, and she genuinely enjoys spending time with her carer. We feel much more reassured knowing she’s in kind and capable hands and would definitely recommend Visiting Angels to any family looking for care and support.
Carol Craythorne profile picture
Carol Craythorne
3 months ago
Excellent service from Visiting Angels, friendly and caring. I would highly recommend
Andrew Hill profile picture
Andrew Hill
4 months ago
We have been using the services of Visiting Angels to provide 24 hour live in care for our Mum, following a couple of falls and hip operations.
All the carers they have provided have been very kind and gentle with Mum. Sally has been looking after Mum on a regular basis and she not only provides great care but also great company for Mum, when Dad has his head buried in a book or watching sport on TV.
Debbie has also kept in regular contact with Mum and the family making sure that we are happy with the care being provided.
catherine dolman profile picture
catherine dolman
4 months ago
1am on Tuesday and in comes Emily. She’s like a breath of fresh air. We talk and decide what we will do together today. It could be a short walk, tidy the cupboards, weed the patio or paint by numbers. The possibilities are endless. We chat all the time. She’s very easy to be with. She loves to be in the garden. She tells me about her dogs and about Flyball. So you see she’s educating me. We chat about Debbie and her chicks. Our time together is lovely. When it’s time for her to go she always says Tuesdays are her favourite day.. they are mine too. So with a big hug and love she’s off to make someone else happy that’s Emily. And there’s so much more for another day - Bonnie Dolman
Katherine Kotian profile picture
Katherine Kotian
4 months ago
My mother has received excellent care from her two carers from Visiting Angels. They are kind, patient and help her with all the tasks she struggles with. She looks forward to their twice daily visits and it gives us peace of mind to know that she is being looked after when we're at work. I can highly recommend Visiting Angels.
Tasha Moore profile picture
Tasha Moore
4 months ago
Visting Angles are a fantastic company, they have helped my family so much, when my mother took poorly at home and need a little support they were able to help and make home life easiers!! From the carers to the managers they are all amazing. Thank you for all your support. If you ever looking for a team to support your loved ones at home visiting angles are the team.
Khya profile picture
Khya
4 months ago
My mother in law is living with dementia and was resistant to the idea of carers at first. She has bonded with the carers and built a beautiful relationship. The girls always greet her with warmth and it is so lovely to see the way they support and interact with her.
Thank you Visiting Angels, keep up the good work!
Rachael Ahmed profile picture
Rachael Ahmed
4 months ago
the visiting angels team are amazing. They deliver excellent person centred care I would highly recommend them! Debbie and the office team are always there to help, a very friendly team who know what they are doing.
BALJINDER KAUR profile picture
BALJINDER KAUR
4 months ago
Visiting Angels is truly an outstanding care company. From the very first day, I was impressed by the warmth and kindness of their services. Every client is treated with genuine care, and the team is incredibly friendly, supportive, and professional. It’s a beautiful, positive environment where both clients and staff thrive. I can’t recommend them enough—if you’re looking for top-tier care, this is the place to be.
Emily Barnard profile picture
Emily Barnard
4 months ago
Working at Visiting Angels Berkshire is incredibly rewarding. I am proud to be part of a team that prioritises person-centered care and treats every client with the utmost dignity and respect. We have wonderful clients and a supportive environment, focusing on providing high-quality care rather than just completing tasks. I highly recommend it!
Russell Harper profile picture
Russell Harper
11 months ago
Debbie and the Angels team are fantastic. My mother has benefited from the kind, caring and friendly service. Regular support for shopping, walking, companionship and healthcare. Thank you and would highly recommend
Liz Hockley profile picture
Liz Hockley
1 year ago
I had the pleasure of meeting with Ritisha from Visiting Angels Berkshire. She is hugely knowledgeable, experienced and has a warm and welcoming approach. She is very passionate about providing not just care but full companionship for all her clients. Ritisha is a brilliant advocate for the company and I would not hesitate to recommend Visiting Angels as an excellent provider of home care services in Berkshire.
Bobbie Scott profile picture
Bobbie Scott
2 years ago
Excellent care company, professionally run, where the service user comes first at all times
The best care agency I have used, they are friendly and knowledgeable Pa’s that actually like their job
The office returns your calls about any enquires which are dealt with in a efficient and timely manner
A little on the expensive side, compared to some other care companies but you get what you pay for
A BREATH OF FRESH AIR
tina stacey profile picture
tina stacey
2 years ago
Prompt communication from first point of contact, efficient service with great continued communication, this company listened to our needs and then met them easily. Great before and after care service they made the whole process exceptionally easy. They fill us with confidence and I trust what they offer and do for us.
Louise Saunders profile picture
Louise Saunders
3 years ago
Visiting Angels have allowed my dad to stay at home, where he loves. Their support is a real source of reassurance for us, his family, who are some distance away, as we know someone is keeping an eye on him and will step in if anything is needed.

Looking for Visiting Angels Berkshire?

We’re proud to support families across Berkshire — including Maidenhead, Windsor and Slough — with compassionate, professional home care that makes a real difference. Our caregivers live locally and support families coming home from hospital every day, so when you need help, we’re never far away.

FAQS

Here to help you feel confident and supported

Can you take over from another care company?
Yes. We regularly take over when care isn’t working. Most private packages end with notice (often 1–2 weeks). We’ll assess at home, match a carer you approve, and plan a clean handover. Call 01753 306187.
Yes wherever possible — continuity is a priority. You meet and approve your caregiver before care starts, and we keep the same familiar face whenever we can.
No. We offer flexible hourly visits as well as overnight and live-in care. Packages can start small and grow, including after hospital or reablement ends.
No. We’re Visiting Angels Berkshire — independent local team. Confirm you’re with us: 01753 306187 / berkshire@visiting-angels.co.uk.

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