HOME CARE IN WINDSOR

Home care in Windsor, shaped around you

Visiting and live-in care for families in Windsor, Eton and the riverside villages nearby, from a CQC-registered Berkshire team. Your loved one stays at home, keeps their routines, and has a caregiver you choose.

Book a free care assessmentCall 01753 306187
  • CQC registered
  • Rated 5.0 on Google
  • DBS-checked caregivers
Hourly careLive-in careDementia careCare after hospital
Caregiver and older woman laughing together on a sunny terrace

What local families say

Rated 5.0 on Google by families across Berkshire, including here in Windsor.

Visiting Angels - Home Care in Berkshire & Buckinghamshire
5.0
Based on 21 reviews
review us on
Christine profile picture
Christine
1 month ago
Mum lives in a retirement development in Ascot and, after suffering a fall that required a hip replacement, she was worried that she might not be able to return to the place she loves so much. We were also concerned about how she would manage when she came home. Magda from Visiting Angels came to assess her while she was still in hospital and had everything ready for her discharge. When Magda said that they take the time to match carers with clients based on their personalities, she really meant it. Mum’s carers are a perfect match for her kind, reliable and so well suited to her personality. She genuinely looks forward to seeing them. Having such lovely, consistent support locally has made a huge difference to Mum.
Linda Richmond profile picture
Linda Richmond
1 month ago
My dad was in St Mark’s Hospital in Maidenhead, and we needed to arrange care very quickly so he could be discharged and come home. I called Visiting Angels and spoke to Grace, who was so understanding and said she could come out to do an assessment that same day. She was incredibly helpful and managed to get everything in place without any fuss. Magda came to introduce Dad to two wonderful ladies, who are both fabulous. They are so caring, and he has really got to know and trust them. It’s lovely that he sees the same two familiar faces rather than lots of different people coming into his home. I am so grateful to the whole team for making a stressful situation so much easier for me.
Lorna Murphy profile picture
Lorna Murphy
1 month ago
From the very first phone call, the team at Visiting Angels were really patient and took the time to understand what Mum needed. They helped us get everything arranged quickly, including her assessment at home in Windsor, and matched her with a carer who has turned out to be a really good fit. Mum’s confidence had really disappeared after her fall. She stopped going out much and didn’t feel comfortable doing things on her own anymore, so it’s been lovely to see the change in her. She’s now enjoying short walks again and even feels confident enough to go into Windsor town with her carer, which she hadn’t been doing at all. It’s made such a difference to all of us really. Mum feels safe and comfortable, and she genuinely enjoys spending time with her carer. We feel much more reassured knowing she’s in kind and capable hands and would definitely recommend Visiting Angels to any family looking for care and support.
Carol Craythorne profile picture
Carol Craythorne
4 months ago
Excellent service from Visiting Angels, friendly and caring. I would highly recommend
Andrew Hill profile picture
Andrew Hill
5 months ago
We have been using the services of Visiting Angels to provide 24 hour live in care for our Mum, following a couple of falls and hip operations. All the carers they have provided have been very kind and gentle with Mum. Sally has been looking after Mum on a regular basis and she not only provides great care but also great company for Mum, when Dad has his head buried in a book or watching sport on TV. Debbie has also kept in regular contact with Mum and the family making sure that we are happy with the care being provided.
catherine dolman profile picture
catherine dolman
5 months ago
1am on Tuesday and in comes Emily. She’s like a breath of fresh air. We talk and decide what we will do together today. It could be a short walk, tidy the cupboards, weed the patio or paint by numbers. The possibilities are endless. We chat all the time. She’s very easy to be with. She loves to be in the garden. She tells me about her dogs and about Flyball. So you see she’s educating me. We chat about Debbie and her chicks. Our time together is lovely. When it’s time for her to go she always says Tuesdays are her favourite day.. they are mine too. So with a big hug and love she’s off to make someone else happy that’s Emily. And there’s so much more for another day - Bonnie Dolman
Katherine Kotian profile picture
Katherine Kotian
5 months ago
My mother has received excellent care from her two carers from Visiting Angels. They are kind, patient and help her with all the tasks she struggles with. She looks forward to their twice daily visits and it gives us peace of mind to know that she is being looked after when we're at work. I can highly recommend Visiting Angels.
Tasha Moore profile picture
Tasha Moore
5 months ago
Visting Angles are a fantastic company, they have helped my family so much, when my mother took poorly at home and need a little support they were able to help and make home life easiers!! From the carers to the managers they are all amazing. Thank you for all your support. If you ever looking for a team to support your loved ones at home visiting angles are the team.
Khya profile picture
Khya
5 months ago
My mother in law is living with dementia and was resistant to the idea of carers at first. She has bonded with the carers and built a beautiful relationship. The girls always greet her with warmth and it is so lovely to see the way they support and interact with her. Thank you Visiting Angels, keep up the good work!
Rachael Ahmed profile picture
Rachael Ahmed
5 months ago
the visiting angels team are amazing. They deliver excellent person centred care I would highly recommend them! Debbie and the office team are always there to help, a very friendly team who know what they are doing.
BALJINDER KAUR profile picture
BALJINDER KAUR
5 months ago
Visiting Angels is truly an outstanding care company. From the very first day, I was impressed by the warmth and kindness of their services. Every client is treated with genuine care, and the team is incredibly friendly, supportive, and professional. It’s a beautiful, positive environment where both clients and staff thrive. I can’t recommend them enough—if you’re looking for top-tier care, this is the place to be.
Emily Barnard profile picture
Emily Barnard
5 months ago
Working at Visiting Angels Berkshire is incredibly rewarding. I am proud to be part of a team that prioritises person-centered care and treats every client with the utmost dignity and respect. We have wonderful clients and a supportive environment, focusing on providing high-quality care rather than just completing tasks. I highly recommend it!
Russell Harper profile picture
Russell Harper
1 year ago
Debbie and the Angels team are fantastic. My mother has benefited from the kind, caring and friendly service. Regular support for shopping, walking, companionship and healthcare. Thank you and would highly recommend
Liz Hockley profile picture
Liz Hockley
1 year ago
I had the pleasure of meeting with Ritisha from Visiting Angels Berkshire. She is hugely knowledgeable, experienced and has a warm and welcoming approach. She is very passionate about providing not just care but full companionship for all her clients. Ritisha is a brilliant advocate for the company and I would not hesitate to recommend Visiting Angels as an excellent provider of home care services in Berkshire.
Bobbie Scott profile picture
Bobbie Scott
2 years ago
Excellent care company, professionally run, where the service user comes first at all times The best care agency I have used, they are friendly and knowledgeable Pa’s that actually like their job The office returns your calls about any enquires which are dealt with in a efficient and timely manner A little on the expensive side, compared to some other care companies but you get what you pay for A BREATH OF FRESH AIR
tina stacey profile picture
tina stacey
3 years ago
Prompt communication from first point of contact, efficient service with great continued communication, this company listened to our needs and then met them easily. Great before and after care service they made the whole process exceptionally easy. They fill us with confidence and I trust what they offer and do for us.
Louise Saunders profile picture
Louise Saunders
3 years ago
Visiting Angels have allowed my dad to stay at home, where he loves. Their support is a real source of reassurance for us, his family, who are some distance away, as we know someone is keeping an eye on him and will step in if anything is needed.

OUR SERVICES

Home care services in Windsor

Some families want an hour in the morning to help with getting up and breakfast. Others need a caregiver living in. Most sit somewhere in between, and the plan can change as needs do. This is how we help people across Windsor, Eton and Datchet.

Caregiver and older man walking together along a tree-lined path

Hourly home care & companionship

Visits at the times that suit you, from one-hour visits to several hours a day. Help getting ready, meals, medication support and good company, whether that is a chat over coffee or a gentle walk out.

Book a free assessment →
Caregiver helping an older woman walk at home

Live-in care in Windsor

A dedicated caregiver living in the home and supporting your loved one day to day, which can help them stay at home rather than move into a care home. Night support is available with our live-in care, and caregiver breaks are agreed with you at your free assessment. From £2,000 per week.

Live-in care in Windsor →
Older woman doing a jigsaw puzzle with her caregiver

Dementia care in Windsor

Caregivers trained to support people living with memory loss, keeping days calm and familiar: the same faces, the same routines and plenty of patience.

Dementia care in Windsor →

  • Personal care

    Help with washing, dressing and grooming, given with kindness and respect for dignity.

  • Companionship

    Conversation, hobbies, trips into town and simply having someone there.

  • Respite care

    Time off for family carers, for an afternoon or a few weeks.

    Respite care in Windsor →

  • Overnight care

    Support and reassurance through the night.

    Find out more →

  • Care after hospital

    Help settling back in at home after a hospital stay. We can often start within 24 hours of your assessment, depending on your needs.

    Find out more →

Visiting care in Windsor, explained simply

Visiting care (also called domiciliary care) means a caregiver comes to your home at agreed times to help with whatever has become harder: getting up and dressed, meals, medication reminders, housework or company. You can start with a few hours a week and add more if needs change, with no long-term contract, just 14 days’ notice to stop or change care.Hourly care starts from £38 on weekdays (VAT-exempt), with a 1-hour minimum visit. See full prices in the FAQ below or our guide to home care costs in Berkshire.

Hourly visits or live-in care?

Plenty of Windsor families begin with a few visits a week and move to live-in care later. We’ll help you weigh it up honestly.

Hourly home care

What it is
A caregiver visits at scheduled times
Typical use
One-hour visits to several hours a day
Price (from)
£38/hour weekdays
Good for
Help with routines, companionship, personal care

Live-in care

What it is
A caregiver lives in the home
Typical use
Day-to-day support at home, with night support available; caregiver breaks agreed at your assessment
Price (from)
£2,000/week (minimum 3 days)
Good for
Higher needs, falls risk, advanced dementia, an alternative to a care home

Not sure? Talk it through with our team. · Live-in care in Windsor

How care starts in Windsor

Book a free care assessment

  1. A friendly chat

    Call us to talk through what is needed. No obligation, and no jargon.

  2. Free home assessment

    We visit your home in Windsor (or the hospital ward, if that is where your loved one is) and build the plan around their day.

  3. Meet your caregiver

    We match a caregiver to your interests, character and needs. You choose.

  4. Care begins

    We can often start within 24 hours of your assessment, depending on your needs, and we keep your family updated throughout.

Magdalena Zieba, Registered Care Manager at Visiting Angels Berkshire

REGISTERED CARE MANAGER

Meet Magdalena Zieba, Registered Care Manager

Magdalena leads care delivery at Visiting Angels Berkshire and works directly with families in Windsor, Eton and Datchet. She leads most assessments herself, alongside our care team, so the plan is right from the first visit. When you call us, Magdalena’s team is who you speak to, and she oversees every new care plan.
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Care that fits life in Windsor

Our caregivers live locally and support families across the town and nearby villages. Good care keeps people doing the things they enjoy: a slow loop of Alexandra Gardens, a coffee on Peascod Street, or a drive out to Windsor Great Park and the Long Walk. We plan visits around those habits, not the other way round.Many families first call us when someone is about to come home from King Edward VII Hospital in Windsor or from Wexham Park. We can assess on the ward and have support ready for the day of discharge.Finding home care in Windsor: a step-by-step guide

Areas we cover around Windsor

Windsor (SL4)Old WindsorEtonDatchetClewerDedworthEton WickWraysburyDorney

Not sure if we reach your street? Call 01753 306187 and we’ll tell you straight away. See all areas we cover →

Nearby towns: Maidenhead · Ascot · Slough

Thinking of switching care provider?

If your current care isn’t working, moving is simpler than most families expect. We handle the handover, the paperwork and the introductions.

See how switching works

Home care in Windsor: your questions answered

How much does home care cost in Windsor?

Visiting Angels Berkshire home care is VAT-exempt. Hourly care and waking nights: £38 weekdays, £39 weekends, £44 bank holidays, and £76 on Christmas Day, Boxing Day and New Year’s Day. Sleeping nights: £32 weekdays, £33 weekends, £38 bank holidays, £64 on those special bank holidays. Live-in care from £2,000 per week (minimum 3 days). We’ll confirm the exact plan after a free care assessment — no hidden fees or travel charges.

Which parts of Windsor and the nearby villages do you cover?

We cover Windsor, Old Windsor, Eton and Datchet, plus Clewer, Dedworth, Eton Wick, Wraysbury and Dorney. If you’re just outside these areas, call us. We cover much of the Royal Borough and wider Berkshire, and we’ll tell you honestly if we can’t reach you.

How quickly can care start in Windsor?

After an initial home visit to understand your needs, we can often start within 24 hours of your assessment, depending on your needs. Call us on 01753 306187 and we’ll talk through what’s possible. Our office phone line is open 8am–11pm, seven days a week.

Can you help when someone is coming home from hospital?

Yes. We often support people coming home from King Edward VII Hospital in Windsor and from Wexham Park. Where possible we assess on the ward, so support is ready when your loved one gets home, and we can often start within 24 hours of your assessment, depending on your needs. Read about care after hospital.

Can I choose my own caregiver?

Yes. You’ll meet potential caregivers before care begins, and you have the final say. We match on personality, interests and routines, not just availability. If the fit isn’t right, tell us and we’ll find someone better suited, with no awkwardness.

Are you CQC registered, and are your caregivers DBS-checked?

Visiting Angels Berkshire is CQC registered. We have not yet had our first full CQC inspection, so there is no inspection rating to show yet. You can view our CQC registration profile on the CQC website. Every caregiver is DBS-checked and thoroughly referenced.

What’s the difference between hourly home care and live-in care?

Hourly home care means a caregiver visits at scheduled times, from one-hour visits to several hours a day. Live-in care means a caregiver moves into the home and supports your loved one day to day. Night support is available with our live-in care, and caregiver breaks are agreed with you at your free assessment. Many families start with hourly visits and move to live-in care as needs change.

Do you support people living with dementia or memory loss?

Yes. All our caregivers receive dementia training, with extra specialist training arranged when needed. We focus on routines, familiar faces and a calm, patient approach. Read about dementia care in Windsor.

GET IN TOUCH

Talk to our team about care in Windsor

Have a free, no-obligation chat about what your family needs. Call us, or send a few details and we’ll get back to you.

    No obligation — our local team will call you back.

    to confirm we cover your area

    Helpful guides for Windsor families

    Finding home care in WindsorRead the guide →Dementia at home: a Berkshire family guideRead the guide →How much does home care cost in Berkshire?Read the guide →
    Enquire Now

    Want to learn how we can support you or your loved one at home?

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