Exceptional Home Care in West & South West London

Tailored home care in Ealing, Chiswick, Wimbledon and across West and South West London — helping you or your loved one stay independent, comfortable and fully supported in the place you cherish most: your own home.

CQC rated Good DBS-checked carers 4.7 Google (77 reviews)

Visiting Angels Home Care - West & South West London

4.7

Based on 77 reviews

review us on

Michele

5 months ago

I would like to highly recommend Visiting Angels who have been wonderful with my mother. She doesn't currently need care as such but needs help around the home and Debbie's team have a great 'can do' attitude. Mum's 'angels' are so helpful, friendly and obliging and we are very grateful for all their help.

Katherine Kotian

5 months ago

My Mother has received excellent care from the team at Visiting Angels. Her 2 carers are reliable, kind, caring and ensure my Mum is very well looked after whilst I'm at work. I am very pleased with their work and would highly recommend Visiting Angels.

Peter Costello

5 months ago

What an amazing company/team this is. Candice and Magda came to my rescue to help/organise carers to clean, feed, medicate, chat and care for my beautiful 90 year old mother who has dementia and a fractured shoulder. I have absolutely no problem in assuring you that your nearest and dearest will be in good hands with Visiting Angels!

Dina Dahhan

6 months ago

Finding the right care for a loved one with Alzheimer’s is one of the hardest things a family can face — Visiting Angels made it so much easier. When Mum’s diagnosis progressed quickly, we knew we needed support, but she’s always been resistant to new people in the home. From the very first visit, though, the team made this feel completely manageable. Candice came for the initial assessment and immediately put us at ease — warm, solution-focused, and genuinely understanding of how sensitive the situation was. She matched Mum with two wonderful carers, Ann and Mary, and the fit has been perfect. They play games, take her for short walks, stop for coffee and ice cream (two of her absolute favourites!), and keep her engaged and stimulated throughout every visit. The most telling sign? Mum thinks they’re friends, not carers. Consistency has made a real difference — having the same two familiar faces on designated days means Mum feels comfortable and secure. Candice is also wonderfully responsive whenever we have feedback or questions. If you’re navigating care for a parent with dementia, I can’t recommend Visiting Angels highly enough. They’ve brought real joy into Mum’s days, and peace of mind to ours. ⭐⭐⭐⭐⭐

Lydia Hansbury

6 months ago

Visiting Angels have provided a wonderful visiting carer for my elderly friend who has recently been diagnosed with Alzeimers. The 'Angel' is so considerate, caring and reliable. I would certainly recommend Visiting Angels to anyone looking for someone to care for their loved one.

Andrea von Schilling

8 months ago

We have used Visiting Angels for the past three weeks and recommend them. My mother needs complex care following a fracture and given her late stage dementia. The carers from Visiting Angels all seem very kind and experienced and very knowledgable about dementia needs. Magda Zieba is our care manager and has been very helpful and constructive with her advice and implementation.

Sally Young

8 months ago

My mother in law who is 101 years old, still lives in her own home and needed some help every day. I came across Visiting Angels and since the day I contacted them i have been impressed with their professionalism, pragmatism, helpfulness and understanding. At times when my mother in law and i have been at odds with her needs, Visiting Angels have dealt with this in such a helpful manner. We have frequently chopped and changed the amount of hours of care required, which has not fazed Visiting Angels and they have always provided as requested. They are quick to contact me if they see an issue and help to resolve if needs be. Most importantly, the care is excellent and I highly recommend them.

Fleur Smithwick

10 months ago

Visiting Angels Are lovely to work with. You always get an immediate response and they are extremely flexible and helpful. Things don’t always go according to plan with the elderly, but they are always ready to help or to make accommodations and never complain about short-notice changes of arrangements. They have made what has been a very stressful time for the family easier. Highly recommend

Home care in West London, built around you

Design your own care plan

Starts with a home visit: we take time to understand your needs and priorities.
Your routines, kept: we follow the daily habits you’re used to.
Changes when you do: we adjust your plan as your needs change.

Choose your own carer

Meet and approve: you choose who supports you, matched on shared interests and personality.
The same familiar face: regular visits from a carer you know and trust.
Easy to change: ask for a different carer at any time, no awkwardness.

Stay close with live updates

See every visit: times, tasks, notes and wellbeing updates as they happen.
Your care plan, anytime: routines, medication and risk assessments in one place.
Message the team: send quick messages straight to your care team.

Let’s talk about what would help

Every care plan starts with a relaxed chat with our local team. No pressure, no obligation.

Book a care assessment → Call 0203 143 8878

Getting started

How our care works

From the first phone call to knowing your mum or dad is settled. Here's exactly what happens — and what it costs to find out. Nothing.

Step one

One free call

Tell us what's going on. No pressure, no obligation.

Step two

A free care assessment

We visit, listen, and work out what would genuinely help.

Step three

Meet your carer

You choose who comes into your home.

Step four

Your care plan starts

Agreed with you, and changed whenever your needs do.

Step five

Stay in the loop

Regular updates, so you always know how they're doing.

Download your free care brochure today!

Learn more about how we can help your loved one stay comfortable and cared for at home.

Download Now

Our Home Care Services in West London

FAMILIES’ TOP CHOICE

Visiting & Personal Care

Flexible visiting care and personal support that helps you live well and stay independent at home.

Dementia & Specialist Care

Specialist, dementia-trained carers who bring calm, consistent support to your loved one at home.

Live-In Care

Round-the-clock live-in support from a dedicated carer you choose and trust.

Respite & Family Support

Trusted short-term care that gives family carers time to rest and recharge.

Overnight Care

Reassuring overnight support so your loved one is never alone when they need help most.

Hospital Discharge & Recovery

Safe, well-planned support to get home from hospital and recover well.

Areas We Cover

We provide compassionate, CQC-rated ‘Good’ home care across West London and South West London, covering areas from Ealing and Chiswick to Wimbledon and Clapham. Our local team is always nearby, ready to support your family.

Award Winning Care Service You Can Trust

Your Care Manager

Meet Shai Louise Bigmore

Shai leads our care team at Visiting Angels West London. She works directly with families and plays a pivotal part in how we recruit, train and support our carers. When you call us, Shai’s team is who you speak to.

“I grew up close to my nan, so I know what it means to want the best for someone you love. When families trust us with their mum, dad or grandparent, I treat that the way I’d want my nan treated.”

Shai Louise Bigmore · Care Manager

Meet the full team

Get in touch

Not sure what care you need yet?

Most people ring us before they've decided anything. Tell us what's going on and we'll talk you through the options — including the ones that aren't us.

Free, with no obligation
CQC rated 'Good'
Carers you choose yourself

Talk to us today

020 3143 8878 Ask us to call you

Mon–Fri, 9am–5.30pm. Outside those hours, leave a message and we aim to call you back in an hour.

FAQS

Here to help you feel confident and supported

How much does care with Visiting Angels cost?

We understand that cost is an important part of your decision—and we’re here to talk it through with you openly and honestly. Every care plan we create is tailored to the person receiving care, so pricing depends on your specific needs.

What we can promise is high-quality support at fair, transparent prices. You’ll only pay for the care you need, and we’ll work with you to create a plan that suits both your loved one and your budget.

What areas do you cover?

We offer home care across West and South West London, including:

Ealing, Chiswick, Richmond, Barnes, Hammersmith, Fulham, Kensington & Chelsea, Westminster, Battersea, Bayswater, Putney, Clapham, Tooting, Wimbledon, Wandsworth, Kingston, West Hampstead, Kilburn, East Sheen, Shepherds Bush, Brentford, Notting Hill, Acton, Streatham, Streatham Vale, North Sheen, Kingston Upon Thames, Hanwell, Roehampton, Raynes Park, Colliers Wood, and other West & South West London areas.

If you’re unsure whether we cover your area, please get in touch – we’ll do everything we can to help.

How quickly can care start?

We understand that sometimes care is needed quickly. Once we’ve met with you for an initial visit to understand your needs, we can begin building a tailored care package straight away. In many cases, we’re able to get support in place within just a few days.

Can I choose my own caregiver?

Yes, because we believe that the right match makes all the difference. You’ll always have a say in who comes into your home. We take the time to get to know you and will introduce you to caregivers we believe will be a great fit, both in skills and personality.

Do you offer support for specific conditions?

Absolutely. Our caregivers receive specialist training to support clients with conditions such as dementia, Parkinson’s, stroke recovery, and more. If your loved one needs complex care, we’ll ensure they are matched with someone experienced and compassionate.