Complex care services
Specialist care delivered at home by trained professionals who understand your condition, your goals, and your routine.
Complex care in South Hertfordshire
Complex care, sometimes called long-term or continuing healthcare is a tailored service for people living with serious or ongoing medical conditions. It supports people who need regular clinical care at home, but who want to stay out of hospital or residential settings.
Our compassionate and highly trained caregivers work alongside healthcare professionals to deliver safe, person -centred support that fits into your life, not the other way around.
Our complex care services might be right for you if:
- You have a chronic health condition or serious diagnosis
- You need medical or clinical care on a daily basis
- You want to stay at home, with the right support in place
Our complex care can help with:
Dementia Care
Adaptable, condition-led care to manage symptoms in a safe, familiar environment.
Cancer Care
Getting support for loved ones with cancer means you can concentrate on spending quality time together, not caring responsibilities.
Neurological Care
Whether it’s a lifelong condition, or a sudden onset, we support people to continue living at home with a range of neurological conditions.
Palliative Care
Sometimes called hospice at home, our end of life care services allow you to stay where you feel most comfortable.
Post Operative Care
From wound care and medication management, to a friendly face following surgery, get support for as long as you need it.
Arthritis & Mobility
Get extra help with everyday tasks around the house that can be made more challenging by mobility conditions.
Parkinson’s Care
Help with mobility, tremor management and daily activities, delivered with patience and understanding.
Mental Health & Substance Abuse Care
At-home support with individuals with co-occurring mental health and alcohol or drug use conditions.
Expertly trained, compassionate carers
Personalised, professional care for people with long-term health conditions delivered in the comfort and familiarity of home.
Next steps
Start with A friendly chat
Give us a call today to discuss your loved one’s care needs. This will be a chance for you to ask any questions and to address any concerns you may have about the care for your family member.
Book a FREE care assessment
After our initial chat, you have the chance to book a free home assessment which will allow us to properly understand your home care needs & assess the kind of support you would need.
Personalised care plan
After the home assessment, our fully trained care team will put together a personalised care plan for you.
Start the care package
We will carefully choose a caregiver to match your needs and preferences and once you’re happy with everything, your care will commence.
As a family we were completely new to having the service of carers for our elderly mum, and we struck gold with Visiting Angels. The whole team has been truly amazing, so kind and considerate, always happy to adjust the care plan as we navigate this new support. The ladies who call to our mum really are angels and their visits brighten mum’s day, keeping her in the home she loves, maintaining her independence and dignity. We can’t thank you all enough.
Emma G Daughter of client July 2026
The ladies from Visiting Angels have been caring for my sister, Lyn, for over a year now, and I honestly cannot imagine how our family would have coped without them.
They work incredibly hard, show genuine compassion, use excellent initiative, and communicate clearly and regularly with our family, giving us complete confidence and peace of mind.
We place an enormous amount of trust in the team to manage Lyn’s medical, physical, and emotional needs, and they do so to an exceptionally high standard with kindness, professionalism, and dedication.
We are truly grateful for everything they do and would wholeheartedly recommend Visiting Angels to anyone looking for outstanding home care.
Jo S -Sister of client – June 2026
My mum has been receiving care from Visiting Angels at home for over a year, and the care, compassion, and attention to her every need have been truly exemplary.
The team consistently provides outstanding support with kindness, professionalism, and genuine respect, giving both Mum and our family complete peace of mind.
I cannot fault the service in any way and would not hesitate to recommend Visiting Angels to anyone looking for high-quality home care.
Janet H -Daughter of client – June 2026
We have nothing but praise for the kindness and care provided by Visiting Angels. We have been particularly impressed by the friendliness, professionalism, and attention to detail shown by every member of the team.
Our 98-year-old mum is always beautifully dressed, well cared for, and comfortable, and her home is consistently kept tidy and well organised. The carers encourage her to stay active, whether that’s through gentle exercise or enjoying a walk or a coffee at her local café, which she thoroughly enjoys.
Visiting Angels have always maintained excellent communication with our family, keeping us informed of any concerns as well as Mum’s general wellbeing. She has formed some wonderful relationships with her carers and genuinely looks forward to every visit.
We are incredibly grateful for the compassionate, personalised care they provide. Thank you, Visiting Angels.
J N -Daughter of client -May 2026
Visiting Angels have been providing home care for my mother for over 2 years. The care provided has been first class with cheerful and pro-active carers on a daily basis. Initially, care was a daily visit, but as my mother has aged, the care provided has increased to 3 times daily to facilitate daily showering and dressing, all meals, medication and preparation for bedtime.
Its fantastic, and reassuring that my mother is able to remain in the family house with all its memories, and the Angels are providing a calm and relaxing environment to achieve this. She is very happy. Thank you.
Michael P -Son of client -May 2026
I have been very happy with the care I have received from Visiting Angels. The team are always cheerful, reliable, and willing to help with everything I need.
More recently, I have had the consistent support of one Care Angel, which has made a real difference. Having continuity of care has been wonderful, and I am much happier with this arrangement. While I initially had visits from a variety of carers, having one familiar face has provided reassurance and helped build a trusting relationship.
I truly appreciate the excellent care and support I receive
J G – Client – April 2026
We have found the wonderful Visiting Angels team to be truly special. They are always kind, gentle, and respectful, treating my mum with such compassion and dignity.
My mum is currently in hospital, and the lovely Skye has been visiting her there. Her visits have really lifted my mum’s spirits and have been a tremendous support during her recovery.
Our family are so grateful that we found Visiting Angels, and we can’t thank them enough for the care, kindness, and reassurance they provide.
Sue V – Daughter of client -April 2026
I look forward to my morning visits every day. The Visiting Angels team are so friendly, caring, and chatty, and they brighten my day. They help me with so much, and I truly appreciate everything they do. Thank you!
Doreen.O -client – April 2026
My wife receives the very best care and attention we could ever wish for from the team at Visiting Angels. Nothing is ever too much trouble, and I couldn’t ask for better care for her.
The standard of care is exceptional, delivered with professionalism, compassion, and genuine kindness. The team is a real credit to Visiting Angels, and we are truly grateful for everything they do.
David.J Husband of client -Feb 2026
“Thank you for your invaluable service and for making it very simple. I know that Mum was truly happy to have someone there to help her with all her needs.”
Monica, Daughter of client
“Our sincerest thanks for providing our loved one, Ruth, with some of the kindest people to ever enter our home. Mum’s caregiver not only provided Ruth with daily care but nourished her mind, body and soul with loving words and even song.”
Laurence, Son of client
As a family we were completely new to having the service of carers for our elderly mum, and we struck gold with Visiting Angels. The whole team has been truly amazing, so kind and considerate, always happy to adjust the care plan as we navigate this new support. The ladies who call to our mum really are angels and their visits brighten mum’s day, keeping her in the home she loves, maintaining her independence and dignity. We can’t thank you all enough.
Emma G Daughter of client July 2026
The ladies from Visiting Angels have been caring for my sister, Lyn, for over a year now, and I honestly cannot imagine how our family would have coped without them.
They work incredibly hard, show genuine compassion, use excellent initiative, and communicate clearly and regularly with our family, giving us complete confidence and peace of mind.
We place an enormous amount of trust in the team to manage Lyn’s medical, physical, and emotional needs, and they do so to an exceptionally high standard with kindness, professionalism, and dedication.
We are truly grateful for everything they do and would wholeheartedly recommend Visiting Angels to anyone looking for outstanding home care.
Jo S -Sister of client – June 2026
My mum has been receiving care from Visiting Angels at home for over a year, and the care, compassion, and attention to her every need have been truly exemplary.
The team consistently provides outstanding support with kindness, professionalism, and genuine respect, giving both Mum and our family complete peace of mind.
I cannot fault the service in any way and would not hesitate to recommend Visiting Angels to anyone looking for high-quality home care.
Janet H -Daughter of client – June 2026
We have nothing but praise for the kindness and care provided by Visiting Angels. We have been particularly impressed by the friendliness, professionalism, and attention to detail shown by every member of the team.
Our 98-year-old mum is always beautifully dressed, well cared for, and comfortable, and her home is consistently kept tidy and well organised. The carers encourage her to stay active, whether that’s through gentle exercise or enjoying a walk or a coffee at her local café, which she thoroughly enjoys.
Visiting Angels have always maintained excellent communication with our family, keeping us informed of any concerns as well as Mum’s general wellbeing. She has formed some wonderful relationships with her carers and genuinely looks forward to every visit.
We are incredibly grateful for the compassionate, personalised care they provide. Thank you, Visiting Angels.
J N -Daughter of client -May 2026
Visiting Angels have been providing home care for my mother for over 2 years. The care provided has been first class with cheerful and pro-active carers on a daily basis. Initially, care was a daily visit, but as my mother has aged, the care provided has increased to 3 times daily to facilitate daily showering and dressing, all meals, medication and preparation for bedtime.
Its fantastic, and reassuring that my mother is able to remain in the family house with all its memories, and the Angels are providing a calm and relaxing environment to achieve this. She is very happy. Thank you.
Michael P -Son of client -May 2026
I have been very happy with the care I have received from Visiting Angels. The team are always cheerful, reliable, and willing to help with everything I need.
More recently, I have had the consistent support of one Care Angel, which has made a real difference. Having continuity of care has been wonderful, and I am much happier with this arrangement. While I initially had visits from a variety of carers, having one familiar face has provided reassurance and helped build a trusting relationship.
I truly appreciate the excellent care and support I receive
J G – Client – April 2026
We have found the wonderful Visiting Angels team to be truly special. They are always kind, gentle, and respectful, treating my mum with such compassion and dignity.
My mum is currently in hospital, and the lovely Skye has been visiting her there. Her visits have really lifted my mum’s spirits and have been a tremendous support during her recovery.
Our family are so grateful that we found Visiting Angels, and we can’t thank them enough for the care, kindness, and reassurance they provide.
Sue V – Daughter of client -April 2026
I look forward to my morning visits every day. The Visiting Angels team are so friendly, caring, and chatty, and they brighten my day. They help me with so much, and I truly appreciate everything they do. Thank you!
Doreen.O -client – April 2026
My wife receives the very best care and attention we could ever wish for from the team at Visiting Angels. Nothing is ever too much trouble, and I couldn’t ask for better care for her.
The standard of care is exceptional, delivered with professionalism, compassion, and genuine kindness. The team is a real credit to Visiting Angels, and we are truly grateful for everything they do.
David.J Husband of client -Feb 2026
“Thank you for your invaluable service and for making it very simple. I know that Mum was truly happy to have someone there to help her with all her needs.”
Monica, Daughter of client

“Our sincerest thanks for providing our loved one, Ruth, with some of the kindest people to ever enter our home. Mum’s caregiver not only provided Ruth with daily care but nourished her mind, body and soul with loving words and even song.”
Laurence, Son of client

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- The very best carers because the right carer changes everything.
- We put our caregivers first, because when they feel valued and supported, they deliver exceptional care.
- Tailored around your needs, giving you the time, dignity and freedom you deserve.
