Home care in Ealing

Exceptional Home Care in Ealing

Your loved one deserves care that feels like family. At Visiting Angels Ealing, you choose who comes through the door — a familiar face, every time.

Enquire Today Call 0203 143 8878

✓CQC rated Good
✓4.7 on Google (77 reviews)
✓DBS-checked carers

Live-in care Dementia care Complex care Respite care

Home care in Ealing, on your terms

Design your own care plan

Create your own care plan:whether you’re just off Pitshanger Lane, near Haven Green or down in Brentford by the High Street — you choose the support you want, when you want it.
Set your routines:morning tea at 8 am, afternoon walk round Walpole Park or Gunnersbury Park at 2 pm — we follow your day, not ours.
Thorough in-home assessment: we come to you in W5, W7, W13 or Brentford to understand your life before care begins.
Easily adjustable care: if your needs change, your care plan changes with them — whether you’re on South Ealing Road, Boston Manor Road or over toward Gunnersbury Park.

Choose your own carer

Choose your carer: you meet and approve who comes into your home in Ealing, Hanwell or Brentford — no surprises or strangers at the door.
Keep the same familiar face: your carer knows your home, your habits and how you take your tea, whether that’s a flat off The Broadway or a house near Kew Bridge.
Personality-based matching: we pair you with someone who shares your interests, not just your postcode — from Pitshanger Village to Brentford’s Gtech Community Stadium.
Simple rematching: want a change? We handle it — no awkward conversations, no disruption.

Stay close with live updates

Live updates: a daughter in Edinburgh or a son in Brentford can see the moment care happens — no more anxious phone calls wondering if mum is okay.
Full digital care plan: medication given, mood noted, mobility logged — everything in one place, visible on your phone day or night, and easy to share with your GP at Ealing Park Health Centre, Grosvenor House Surgery or Brentford Group Practice if needed.
Wellbeing snapshots: know your loved one is comfortable, hydrated and well — without having to ask.
Direct communication: have a question or a concern? Message our Ealing care team directly — based on Boston Road, minutes from Ealing Broadway — and we’ll get back to you in 24 hours.

Let’s talk about what would help

Every care plan starts with a relaxed chat with our local team. No pressure, no obligation.

Book a care assessment → Call 0203 143 8878

Award Winning Care Service You Can Trust

Visiting Angels Home Care - West & South West London

4.7

Based on 77 reviews

review us on

Michele

5 months ago

I would like to highly recommend Visiting Angels who have been wonderful with my mother. She doesn't currently need care as such but needs help around the home and Debbie's team have a great 'can do' attitude. Mum's 'angels' are so helpful, friendly and obliging and we are very grateful for all their help.

Katherine Kotian

6 months ago

My Mother has received excellent care from the team at Visiting Angels. Her 2 carers are reliable, kind, caring and ensure my Mum is very well looked after whilst I'm at work. I am very pleased with their work and would highly recommend Visiting Angels.

Peter Costello

6 months ago

What an amazing company/team this is. Candice and Magda came to my rescue to help/organise carers to clean, feed, medicate, chat and care for my beautiful 90 year old mother who has dementia and a fractured shoulder. I have absolutely no problem in assuring you that your nearest and dearest will be in good hands with Visiting Angels!

Dina Dahhan

6 months ago

Finding the right care for a loved one with Alzheimer’s is one of the hardest things a family can face — Visiting Angels made it so much easier. When Mum’s diagnosis progressed quickly, we knew we needed support, but she’s always been resistant to new people in the home. From the very first visit, though, the team made this feel completely manageable. Candice came for the initial assessment and immediately put us at ease — warm, solution-focused, and genuinely understanding of how sensitive the situation was. She matched Mum with two wonderful carers, Ann and Mary, and the fit has been perfect. They play games, take her for short walks, stop for coffee and ice cream (two of her absolute favourites!), and keep her engaged and stimulated throughout every visit. The most telling sign? Mum thinks they’re friends, not carers. Consistency has made a real difference — having the same two familiar faces on designated days means Mum feels comfortable and secure. Candice is also wonderfully responsive whenever we have feedback or questions. If you’re navigating care for a parent with dementia, I can’t recommend Visiting Angels highly enough. They’ve brought real joy into Mum’s days, and peace of mind to ours. ⭐⭐⭐⭐⭐

Lydia Hansbury

6 months ago

Visiting Angels have provided a wonderful visiting carer for my elderly friend who has recently been diagnosed with Alzeimers. The 'Angel' is so considerate, caring and reliable. I would certainly recommend Visiting Angels to anyone looking for someone to care for their loved one.

Andrea von Schilling

8 months ago

We have used Visiting Angels for the past three weeks and recommend them. My mother needs complex care following a fracture and given her late stage dementia. The carers from Visiting Angels all seem very kind and experienced and very knowledgable about dementia needs. Magda Zieba is our care manager and has been very helpful and constructive with her advice and implementation.

Sally Young

8 months ago

My mother in law who is 101 years old, still lives in her own home and needed some help every day. I came across Visiting Angels and since the day I contacted them i have been impressed with their professionalism, pragmatism, helpfulness and understanding. At times when my mother in law and i have been at odds with her needs, Visiting Angels have dealt with this in such a helpful manner. We have frequently chopped and changed the amount of hours of care required, which has not fazed Visiting Angels and they have always provided as requested. They are quick to contact me if they see an issue and help to resolve if needs be. Most importantly, the care is excellent and I highly recommend them.

Fleur Smithwick

11 months ago

Visiting Angels Are lovely to work with. You always get an immediate response and they are extremely flexible and helpful. Things don’t always go according to plan with the elderly, but they are always ready to help or to make accommodations and never complain about short-notice changes of arrangements. They have made what has been a very stressful time for the family easier. Highly recommend

Explore Our Care Services in Ealing

Live-in care in Ealing

Round-the-clock support at home from a dedicated carer you choose and trust — one-to-one attention and a carer who gets to know your loved one properly, not a rotating rota of strangers.

Live-in care in Ealing →

Dementia care in Ealing

A consistent, dementia-trained carer who understands your loved one's routine, history and personality — calm, familiar surroundings instead of disorientating change.

Dementia care in Ealing →

Complex care in Ealing

For health needs that go beyond standard personal support — a dedicated, highly trained carer who stays with your loved one, not a rotating rota of strangers.

Complex care in Ealing →

Respite care in Ealing

Short-term or planned breaks from caring, with a trusted, familiar carer stepping in at home — so your loved one is safe and well looked after while you rest and recover.

Respite care in Ealing →

Home care in Ealing, explained simply

Home care simply means support delivered in your own home rather than in a care setting. A carer can visit at times that suit you — help with a cup of tea and company, personal care, meals or medication prompts — or, for higher needs, move in to provide round-the-clock support. You can start with a few hours a week and adjust as things change, with your plan and price agreed openly at a free assessment rather than taken from a generic rate card.

Hourly home care

What it is

A carer visits at scheduled times

Typical use

From a short daily visit to several hours a day

Price

Discussed at your free assessment

Good for

Help with routines, companionship, personal care

Live-in care

What it is

A carer lives in the home

Typical use

Day-to-day support, with night-time reassurance

Price

Discussed at your free assessment

Good for

Higher needs, dementia, an alternative to a care home

Not sure? Talk it through with our Ealing team. · Live-in care in Ealing

How care starts with our Ealing team

Book a free care assessment

A friendly chat

Call our local Ealing team to talk through what's needed. No obligation.

Free home assessment

We visit your home in Ealing, Hanwell or Brentford to understand you and build a plan around your routine.

Meet your carer

We match a carer to your interests, character and needs. You choose.

Care begins

We can often have care in place within 24 hours of your assessment, and we keep your family updated throughout.

Home Care Across Ealing & Surrounding Areas

Ealing Central

Hanwell & Boston Manor

Brentford & Kew Bridge

Not sure if we cover your area? Call our Ealing team on 0203 143 8878.

Meet Shai Louise Bigmore — Care Manager

Shai Louise Bigmore leads care delivery at Visiting Angels West London — working directly with families in Ealing, Hanwell and Brentford, and personally involved in carer recruitment, training and quality checks. When you call Visiting Angels West London, Shai’s team is who you speak to.

Shai Louise Bigmore is our Care Manager, and Visiting Angels West London is CQC-rated Good.

Ready when you are

Need help understanding your care options?

Call Us 0203 143 8878

Unhappy with your current care?

Switching is simpler than most families expect. We handle the handover, the paperwork and the introductions — your Ealing team is here to help, no pressure, no obligation.

Talk to our Ealing team

FAQS

Here to help you feel confident and supported

How much does home care cost in Ealing?

We understand cost is one of the first things families in Ealing want to know. Every care plan is tailored to your loved one’s needs, so pricing depends on the level of support required. What we can promise is complete transparency — no hidden fees, no surprise charges. We’ll walk you through everything at your free home assessment in W5, W7, W13 or TW8 (Brentford). What we can promise is high-quality support at fair, transparent prices. You’ll only pay for the care you need, and we’ll work with you to create a plan that suits both your loved one and your budget.

Which areas of Ealing do you cover?

We cover W5, W7 and W13, plus TW8 (Brentford) — including Ealing Broadway, Ealing Common, West Ealing, Pitshanger Village, Hanwell, Boston Manor, Brentford High Street and Gunnersbury. Our office is on Boston Manor Road, just off Uxbridge Road, so streets like Pitshanger Lane, St Mary’s Road and South Ealing Road are all on our doorstep. We don’t currently cover Southall, Greenford, Northolt or W6 (Hammersmith). Not sure if we cover your street? Call us and we’ll confirm straight away.

Do you work with local GPs?

Yes. We work alongside GP surgeries across the area — including Ealing Park Health Centre, Grosvenor House Surgery, Northfields Surgery, Hanwell Health Centre and Brentford Group Practice — so care at home fits around any clinical support already in place. If your situation is urgent, call us and we’ll prioritise getting a carer in place fast.

How quickly can home care start in Ealing?

Faster than most people expect. Once we’ve visited you at home in Ealing for your free assessment, we can have care in place within 24 hours. If your situation is urgent — perhaps a sudden change in health — tell us and we’ll do everything possible to move quickly.

Can I choose my own caregiver in Ealing?

Yes — and this is what makes us different from most agencies in Ealing. You meet your caregiver before care begins. You approve them. And if you ever want a change, you just ask — no awkward conversations, no disruption. The same familiar face arrives at your door every visit, someone who knows your routines, your preferences and how you take your tea.

Are your caregivers DBS checked and CQC regulated?

Yes. Every caregiver completes an enhanced DBS check, full reference checks and specialist training before working with clients. Visiting Angels West London holds a CQC rating of ‘Good’ (June 2021) — you can view our full inspection report on the CQC website.

What's the difference between hourly home care and live-in care?

Hourly care means a caregiver visits at set times during the day — from 30 minutes to several hours — for personal care, meals, companionship or errands. Live-in care means a caregiver stays in the home around the clock, giving continuous support and peace of mind when more than a few visits a week are needed. We’ll help you work out which suits your loved one’s needs and budget at your free home assessment.

Do you support people living with dementia or memory loss?

Yes. Our caregivers receive specialist dementia care training, and we match clients with carers experienced in supporting memory loss, using consistent routines and familiar faces to help reduce confusion and anxiety. If you’re caring for someone with dementia in Ealing, Hanwell or Brentford, our team can talk through the right level of support at a free assessment.