Complex Care in Ealing
Specialist complex care at home in Ealing, Hanwell and Brentford for conditions that need a higher level of care — delivered by a dedicated, highly trained carer, not a rotating rota of strangers.
- CQC Rated 'Good' (June 2021)
- DBS-Checked & Specialist Trained
- Choose Your Own Carer
Signs It Might Be Time for Complex Care
Complex care in Ealing is for people whose health needs go beyond standard personal support. If any of this sounds familiar, it’s worth a proper conversation:
- A hospital discharge plan recommends ongoing specialist support at home
- Complex needs such as PEG/tube feeding support or complex medication management
- A condition like acquired brain injury, spinal injury or a progressive illness that needs specially trained support
If you recognise two or more of these, it is usually a sign that your loved one needs a carer with specialist training, not just general support.
What Does Complex Care in Ealing Include?
Continuity of Care
The same familiar, trained carer wherever possible, so your loved one is never cared for by a stranger.
PEG & Tube Feeding
Safe, confident management of enteral feeding, including PEG and NG tubes, on a consistent schedule.
Nutrition & Hydration Support
Help with modified diets, thickened fluids and mealtime routines for those with swallowing difficulties.
Medication & Symptom Management
Medication support handled accurately, including prompting and administering oral medicines.
Mobility & Manual Handling
Safe transfers and positioning using proper equipment, reducing risk for clients with limited mobility.
Personal Care
Washing, dressing, grooming and continence care, delivered with dignity and specialist support.
Overnight & 24-Hour Care
Round-the-clock specialist support for higher dependency needs, so your loved one is never without care.
Family & GP Liaison
Regular updates and close coordination with GPs, district nurses and hospital teams.
How Complex Care in Ealing Works
Start with a Friendly Chat
Call our Ealing team on 0203 143 8878. We’ll listen to your loved one’s needs and talk through whether complex care is the right fit.
Book a Free Complex Care Assessment
We visit your loved one’s home in Ealing for a thorough assessment, working with any existing clinicians to understand exactly what’s needed.
Personalised Care Plan & Choose Your Own Carer
Our specialist care team builds a detailed care plan and introduces carers with the right specialist skills, so you can choose who’s right for your loved one.
Care Begins
Your loved one’s carer moves in or begins visits, and care starts under close oversight from our care team. Our local Ealing team stays closely involved as needs change.
Complex Care at Home vs Hospital or a Nursing Home
For many conditions, complex care at home is a genuine alternative to a long hospital stay or a nursing home. Here’s how the two compare:
Staying in Your Own Home
- Your loved one recovers or lives in familiar surroundings
- One dedicated, specialist trained carer instead of rotating hospital or care home staff
- Care built entirely around their specific condition
- You choose who provides the care
Hospital or a Nursing Home
- An unfamiliar environment away from home
- Rotating staff with limited continuity
- Shared facilities and less individual attention
- Longer, more disruptive stays than necessary
For many families in Ealing managing a complex health condition, home-based complex care means fewer disruptions, more one-to-one attention, and a carer who properly understands the condition.
Download your free complex care guide today!
What Does Complex Care Cost in Ealing?
There is no single price for complex care — it depends on the needs involved, the level of training required, and how many hours of support are needed. Costs typically depend on:
- Level of need — from medication support through to complex PEG/tube feeding needs
- Hours of specialist, one-to-one support required
- Any additional carer training the role calls for
Most families paying for complex care in Ealing fund it privately, though NHS Continuing Healthcare funding may be available for some conditions — we’re happy to talk through the options.
Because every situation is different, we do not publish a generic price list. Call our Ealing team and we’ll talk through your loved one’s needs and give you an honest, accurate quote.
Why Families Choose Visiting Angels
- Choose Your Own Caregiver — you meet and approve every carer before care begins
- The Same Face Every Day — a dedicated, specialist trained carer your loved one gets to know
- Thoroughly Vetted & Specialist Trained — fully DBS checked, referenced and trained for complex care
- CQC Rated Good — Visiting Angels West London holds a genuine CQC 'Good' rating
- Local Carers You Can Trust — living and working across Ealing, Hanwell and Brentford
- Always Here When You Need Us — our Ealing team is contactable around the clock
Meet Shai - Louise Bigmore: Care Manager
Every complex care package in Ealing is overseen by Shai Louise Bigmore, our Care Manager, who makes sure every carer has the right specialist training for the role.
Her team is CQC rated ‘Good’ and is accountable for every carer supporting complex care clients across Ealing and the surrounding areas.
Complex Care Across Ealing & Surrounding Areas
Visiting Angels West London provides specialist complex care throughout Ealing and the surrounding areas, including:
Ealing Central
Complex care for families in Ealing Broadway, Pitshanger, Haven Green and the surrounding W5 postcode.
Hanwell & Boston Manor
Complex care across Hanwell, Boston Manor and the W7 postcode, with a consistent, specialist trained team.
Brentford & Kew Bridge
Complex care for Brentford, Kew Bridge, Gunnersbury Park and the TW8 postcode.
Not sure if we cover your area? Call our Ealing team on 020 3820 0363.
Frequently Asked Questions About Complex Care in Ealing
Ready to Talk About Complex Care in Ealing?
Speak with our Ealing team today — no pressure, just an honest conversation about how we can support your loved one’s needs at home.
- The very best carers, trained specifically in complex care.
- We put our caregivers first, because when they feel valued and supported, they give the best care.
- Tailored entirely around your loved one's condition and needs.
