Welcome to Visiting Angels East Dorset

Covering areas from Bournemouth, Ferndown, Milford, Lymington, The New Forest, up to Ringwood, Fordingbridge, and everywhere in between.

Home Care East Dorset

Welcome to Visiting Angel East Dorset!

We provide quality care at home in Bournemouth, Christchurch, Highcliffe, New Milton out to Lymington and up as far as Fordingbridge, Ringwood, and most of the New Forest.

We became a couple 14 years ago having met at work whilst travelling the world as airline cabin crew. Justyna went on to enjoy a career in the NHS as a community carer and then a Physiotherapist which she continued throughout the pandemic.

We provide exceptional homecare in a range of services:

Companionship & Social Care
Dementia & Alzheimer’s Care
Personal Care
Post Hospital Stay Care
Palliative Care
End of Life Care
Respite Care

I continued to fly around the world as a Customer Service Manager until aviation was badly affected by Covid-19. In 2013 we had our wonderful son Ted who is very active and keeps us fit and wears us out as well! In 2021 we moved from Brighton to New Milton, which is a beautiful part of the world. The move proved to be a great decision. Bringing Visiting Angels and our passion for care to the local community makes us feel that we have come home! We are thoroughly enjoying living in Dorset, meeting local people, offering care and support to our wonderful clients throughout this beautiful County and into the New Forest. Thank you for making us feel at home!

Steve and Justyna – Owners Visiting Angels East Dorset

Visiting Angels East Dorset

Avonbank Studios,

36 Bridge Street,

Christchurch,

BH23 1EB

01202 133306

“We would like to thank you for your services and for the wonderful care that your team provided to our Mum. Whenever we have the opportunity, we recommend your services.”

G. & W. Murphy

“I would like to take this opportunity on behalf of the family to extend our heartfelt thanks to you and your organisation for all of the kindness and care that was afforded to our mother.”

J. Tekavec

Angels by name, Angels by nature, corny I know but true. After breaking my ankle 10 weeks ago I have been visited by Angels. Always on time, always cheerful, even when I am low and grumpy. Nothing I ask for is too much for them and always done with a smile and kind word.

Although I want to be able to look after myself I don’t want to say goodbye to my now friends.

Mrs AB

Meet the Team

Justyna Pokorska – Joint MD

Caring for people has always been present in both my personal and professional life. Growing up in Poland instilled in me strong family values and respect for the elderly, values which have remained with me throughout my life. Being able to support my loved ones means so much to me and having the chance to be a part of the Visiting Angels family has given me an opportunity to share my caring nature, not only with our wonderful clients but also with our caregivers who are at the heart of everything we do.

My career prior to Visiting Angels includes retail, customer service, Ofsted registered childminder and my most recent being the NHS as a community physiotherapy assistant. Adding my customer focus skills and my working experience in the NHS, gives me confidence in dealing with the different needs of our clients and their families.

With Visiting Angels, I will help create a change in the perception of care in the care industry. Our carer and client matching approach, where the client chooses a carer of their choice, a minimum 1 hour visit which will be quality time and not rushed, no more 15 minute visits! With Visiting Angels carer-centric approach I want caregivers to gain increased recognition in the industry for the hard work that they do. I am very proud and excited to be East Dorset and Hampshire representative of Visiting Angels UK.

Steve Fewings – Joint MD

My career in Customer Service, including a management role for a flagship airline sadly ended with redundancy caused by the pandemic! I went from travelling the world, being surrounded by people, to homeschooling my young son Ted. Well, what a privilege that was and I have learnt so much from him! During that time, like many people, I had to re-evaluate my future. My top priority was my elderly mum who lives in Dorset, which is 2 hours from my then home in Brighton. With mum’s eyesight deteriorating, her reluctance to move to Brighton or into a care home, I decided to move to be close to her. Then what to do next? I am extremely passionate when it comes to caring for people, it seemed the obvious and exciting choice to start a new venture, so myself and my partner, who was an NHS community Physio at the time, decided to set up Visiting Angels in East Dorset and Hampshire. At Visiting Angels, I am proud to say we are very carer-centric! This means we offer wonderful benefits to our carers ‘our angels’ over and above any other care provider. The effect is high staff retention and a high standard of carer. It is not easy to become an angel! All of that means that our wonderful clients benefit from consistent quality care from an angel who they actually choose themselves. I am so proud to be part of a company with such a carer-centric ethos, and on top of that my mum remains happy at home, reassured and maintaining her independence!

Sarah Davies – Registered Manager

Hi! I’m Sarah, Registered Manager by day, proud plant mum and fur-parent by… well, all the time!

When I’m not lovingly tending to my garden (and telling my plants they’re doing amazing, sweetie), you’ll find me at home surrounded by my beloved little zoo: Willow, my wise (and slightly spoiled) dog; Shadow, my stealthy cat; and Luna, our latest and last addition — a kitten-sized ball of chaos who has fully taken over our house and hearts.

I share my cozy haven with my wonderful fiancée Mick, and I’m bursting with pride for my son Ollie, who just turned 18 and is busy crafting his media empire at Brockenhurst College.

Once upon a time, I charmed guests as a hotel receptionist while studying multimedia journalism. Then, in a plot twist M. Night Shyamalan would envy, I leapt into the NHS, wrangling paperwork and managers alike as a secretary. Over 12 years, I became a walking encyclopaedia on risk assessments, CQC requirements, HR, and generally keeping everything (and everyone) afloat.

Deciding to swap spreadsheets for real-life human connection, I became a support worker in an addictions inpatient unit — and when that chapter closed, I joined the community addictions team, learning the art of SMART goals and helping patients navigate life’s winding roads.

Eventually, life called me home to support my son through some challenges, and that’s when I discovered my true calling: care work. I started with an agency, but when I realised profit was taking priority over people, I took the leap to work as a private carer. It was here that my passion for truly quality care grew — empowering clients to achieve their goals and having the privilege to provide end-of-life care. Those three years taught me so much about myself and solidified my mission to change how care is delivered.

When I used Visiting Angels to cover holidays with my clients, I found kindred spirits who shared my vision. They completely stole my heart, and I soon joined them as Care Coordinator. Just three months later, I stepped into my dream role as Registered Manager — and here I am, living my best life in and out of work.

I smile every day, even through the challenges we face, because I know they shape the way we deliver care. I’m always learning and love passing that knowledge on to our fabulous carers. We are the change that’s needed, and I’m so proud to be part of this fantastic team and this amazing franchise.

When I’m not transforming the care industry, I’m busy plotting new garden layouts, bribing Luna off the curtains, or beaming with pride at my son’s adventures. Every day, I laugh, learn, and try to leave the world a little better — one care plan (and plant) at a time.

“Thank for literally being “visiting angels” to dad. Without you his life would not have that magic touch you brought to him. You will be treasured for your work.”

John