When choosing a homecare provider for a loved one, it is important to do your research to find a quality provider like Visiting Angels that can meet their needs.

Here are some things to look for:

  • Care Quality Commission registration. Make sure that the homecare provider is registered with the Care Quality Commission. This means that the provider’s carers are able to deliver personal care. The Care Quality Commission will inspect a care organisation once every 2 – 3 years ensuring that it meets certain standards and will rate the organisation. Visiting Angels South Herts is pleased to be rated Good.
  • Reputation and experience. Visiting Angels has a fantastic global reputation and the branch in South Hertfordshire is no exception. Homecare.co.uk has several reviews for Visiting Angels South Herts highlighting the experience families have with our service click here.
  • Range of services. Make sure the homecare provider offers a range of services that your loved one needs. This may include personal care, such as bathing and dressing, as well as more skilled care such as wound care, medication management and live-in care. Visiting Angels South Herts offers
  • Staff qualifications. Visiting Angels employs qualified and experienced caregivers. Ask the provider about the training and experience of their caregivers. It is also a good idea to ask what the background checks and screening processes are for caregivers.
  • Care philosophy. Visiting Angels has a fantastic care philosophy focussed on person centred care. Ask the provider about their approach to care and how they respect the rights and dignity of their clients.

In addition to the above, here are some other things to consider when choosing a homecare provider:

  • Cost. Visiting Angels South Herts prides itself on offering its clients excellent value for money. Many of our clients also receive direct payments from the local authority. Ask the homecare provider for a detailed estimate of the cost of services.
  • Location. Consider where you and your loved one would like to receive care. Do you want them to stay in their own home? Or would you prefer them to move to a community setting, such as an assisted living facility.
  • Communication. Make sure the homecare provider is responsive to your questions and concerns. Ask the provider how you can communicate with them and how often they will provide updates on your loved one’s care.

Once you have narrowed down your choices to a few potential homecare providers, schedule a time to meet with each one in person. This will give you a chance to ask more questions and get a better feel for the company and its caregivers. Visiting Angels South Herts is delighted to offer free assessments which take around an hour to get to know you and your loved one.

Here are some additional signs of a quality homecare provider:

  • Caregivers are respectful and compassionate. Visiting Angels caregivers treat clients with dignity and respect, and they are responsive to their needs.
  • Caregivers are reliable and punctual. Visiting Angels caregivers show up on time and they are dependable.
  • Caregivers communicate effectively. Visiting Angels caregivers and the branch office communicate with clients and their families about the care plan and any changes in the client’s condition.
  • Caregivers are team players. Visiting Angels caregivers work well as a team with other caregivers and healthcare professionals involved in a client’s care.

If you are looking for a quality homecare provider, be sure to do your research and consider the factors listed above. However by choosing Visiting Angels, you can be rest assured that you are dealing with a reputable provider and you can be sure that your loved one will receive the care that they deserve.