Dementia home care · South East London
Dementia care at home, from a face they know
When your mum or dad’s memory starts to change, the familiar home and a familiar routine matter more than ever. We provide one trained caregiver, the same face at the door every visit, in the home they know best.
9.9/10
39 verified reviews on homecare.co.uk
Top 20
Home Care Provider, London 2024
Good
Inspected and rated by the Care Quality Commission
Days
Care often starts within days, not weeks
You've probably noticed the small things first
The same question asked twice in a phone call. Appointments missed, the post unopened, teabags in the fridge. A parent who seems fine one day and lost the next.
Most families who call us aren’t in a crisis yet. They’re a daughter or son trying to get ahead of one. That call costs nothing and commits you to nothing: we’ll listen, tell you honestly what would help, and point you in the right direction even if you don’t end up using us.
How it works
From first call to first visit, usually within a week
1. A friendly chat
Call us or request a callback. No script, no pressure. We'll listen and answer your questions honestly.
2. Free home visit
A care manager visits your mum or dad at home, anywhere in South East London, and gives you a clear written quote.
3. Meet the caregiver
We match one consistent caregiver by personality as well as skills. You meet them before care begins.
4. Care begins
Often within days. You see every visit note in the family app.
Honest pricing
No "call for a quote" games. Here are our rates.
Most care companies hide their prices. We’d rather you could plan properly.
Our 2026 rates start from
£34.50/hour
Weekday daytime visits, one hour. Weekend and bank holiday rates differ; you’ll get the full rate card in writing at your free assessment.
✓ One consistent caregiver, not a rota of strangers
✓ Full hour minimum: no rushed 15-minute calls, ever
✓ Caregivers paid well above the sector average, so good people stay
✓ A dedicated care manager who knows your family by name
✓ Live family app: see every visit note in real time
A morning visit every day
One hour each morning, 7 days: washing, dressing, breakfast, medication
around £245 a week
Morning and evening support
Two one-hour visits a day, 7 days: the most common starting package for dementia
around £491 a week
Live-in dementia care
A dementia-trained caregiver living in your parent’s home, keeping every routine intact
quoted individually
You may also qualify for help with costs: Attendance Allowance isn’t means-tested and many families don’t realise they’re eligible. We’ll talk you through funding routes at the assessment.
Dementia care at home in South East London
People living with dementia do best in the place they know, surrounded by their own things, their own routine and their own memories. Research and families tell the same story: a move into residential care can be disorienting, while good support at home keeps skills, confidence and identity for longer. That’s what our dementia home care is designed to protect.
Visiting Angels South East London supports people living with Alzheimer’s, vascular dementia and other memory conditions across Lewisham, Greenwich, Southwark and the surrounding neighbourhoods, from Dulwich and Peckham to Blackheath, Eltham and Beckenham. Every caregiver is dementia-trained, DBS-checked and chosen for your family by personality as well as skill, because with dementia the relationship is the care. The same caregiver comes every time, follows the routine your mum or dad knows, and builds the trust that makes personal care possible on the harder days.
Care is overseen by our CQC Registered Care Manager and reviewed as needs change, starting from an hour a day and stepping up gently, at your family’s pace, all the way to live-in support if it’s ever needed.
Why we're different
Why South East London families choose Visiting Angels
A dedicated care manager
One named manager oversees your parent's care, knows the whole story and answers the phone.
The same caregiver, every visit
With dementia, familiarity is everything. One trusted caregiver, not a rota of strangers at the door.
Dementia-trained caregivers
Every caregiver is trained in dementia care: communication, routine, and calm, respectful reassurance.
Never a rushed visit
Every visit is a full hour minimum. People with dementia can't be hurried, so we never try.
Recognised for quality
Rated 9.9/10 by families, CQC rated Good, and a Top 20 Home Care Provider in London 2024.
You see every visit
A live family app shows you every visit note in real time, with alerts if something needs attention.
What our dementia care includes
Support that follows their routine, not ours
Personal care with dignity
Gentle help with washing, dressing and grooming, at the pace your mum or dad needs.
Medication support
Prompts and administration on time, every time, with everything recorded in the family app.
Meals and hydration
Familiar meals, cooked in their own kitchen, and quiet encouragement to eat and drink well.
Routine and activity
Old photographs, the garden, a favourite walk. Meaningful moments that hold on to identity.
Overnight and respite
Sleep-in support for restless nights, and proper breaks for family carers.
A path to live-in care
If needs grow, the same team can step up to full live-in support, so nothing familiar is lost.
Genuinely local
We know South East London because we work here every day
- Caregivers on rounds across Lewisham, Greenwich, Southwark and Beckenham every day
- We work with discharge teams at King's College Hospital, Lewisham and QEH Greenwich
- We'll help you navigate council care assessments, direct payments and Attendance Allowance
- A local office and a Registered Care Manager you can actually get on the phone
Lewisham · Greenwich · Southwark · Beckenham
Dulwich, Peckham, Camberwell, Blackheath, Greenwich, Eltham, Lee, Catford, Sydenham, Forest Hill and surrounding neighbourhoods
What local families say
Rated 9.9 out of 10 by the people who'd know
★★★★★ 9.9/10 across 39 verified reviews on homecare.co.uk · Top 20 Home Care Provider, London 2024
“Communication was clear, professional and reassuring. Carers are consistently kind, respectful, and compassionate.”
Eileen W · Partner of Client, May 2026
“Managers are helpful and respond quickly to enquiries. Carers are polite and patient and follow care plans.”
A M · Daughter of Client, May 2026
“Angelika was efficient and helpful. Visiting Angels made a difficult situation much easier.”
Helen L · Daughter of Client, Nov 2025
Angelika Ziemianska
Registered Care Manager, Visiting Angels South East London
Every care plan is overseen and reviewed by Angelika, our CQC Registered Care Manager. If you’d like to talk anything through, she’s one of the people who’ll actually pick up the phone.
Questions families ask us
Before you call, you might want to know
In most cases, yes, and home is usually where people with dementia cope best. With the right support stepping up gradually, from daily visits to live-in care, many families avoid a care home move entirely. We’ll give you an honest assessment of what’s realistic.
Our 2026 rates start from £34.50 an hour for weekday daytime visits, with a full hour as the minimum. A daily morning visit works out around £245 a week. You’ll get a clear written quote after a free home assessment.
Yes, and for dementia this is the most important promise we make. One caregiver is matched to your parent by personality as well as skills, you meet them before care starts, and they stay.
Yes. Every caregiver completes dementia training covering communication, routine and behaviour that may feel challenging, and our Registered Care Manager oversees every care plan.
That’s very common, and forcing it never works. We often start with something a parent will accept, a bit of company or help around the house, and let trust do the rest. Call us and we’ll talk through what tends to work.
Talk to a real person about your mum or dad today
No call centre, no obligation. You’ll speak to our local South East London team, and if you’d rather we call you, the form takes 30 seconds.
Visiting Angels South East London
Request a callback
We’ll call you back the same day.
