Welcome to Visiting Angels North Shropshire 

As local residents we are delighted to offer a premier homecare service to people living in our area.

We provide personalised companionship care, traditional home help, medication assistance, personal care, and complex home care including palliative care to help people remain living in their own home.

Our carefully selected caregivers are able to support you in many of the SY and TF postcodes including Oswestry, Ellesmere, Whitchurch, Baschurch, Shrewsbury, Telford and Newport and many of the surrounding villages.  Simply call the office and we will be happy to help.

Wherever you live in our area, our Angel caregivers are matched to your care needs and also to your interests. Treating our caregivers well is important to us as we want the very best caregivers to provide the very best quality care to you and your family.

Mark Goodall- Director

I come from Essex but have strong family roots with Oswestry. I come from a logistics and management background but have worked varied roles throughout my life. Now, I am finding myself back in my mother’s hometown of Oswestry, amongst many family members, which has taken me back to my good old childhood days. My fond memories remind me that I have spent many years in Oswestry on long family holidays with my mother, father, brother, grandparents and cousins and I have such great memories of the area with sun filled day trips to outstanding places of nature and beauty.

The care experience is a new journey for me. I have strong family values and a caring nature and I have the same values and aims as Nicky – to provide an outstanding service and to be carer centric and place the Angels at the heart of what we do. I understand about delivering a high quality of service to our Clients and to encourage people to make choices in the care they receive. I also understand how important it is to feel valued as an Angel. It is a tough job and I do not feel that this is always recognised in the social care industry. I am proud of our team and what they do. I aim to use my skills to build strong relationships with our Angels and clients.

Now I have come back to the local community to integrate and get the chance to support the team in the beautiful Shropshire countryside again – what could be better than delivering a personal service with the chance to help the local community?

Nicky Goodall- Director

My background brings me from Essex to Shropshire. After having my children and working as a PA in London, I found myself falling into the world of care. Later in life, I was on the pathway to management within a private service, changing the system for how care was delivered and my journey into the care world began! I have worked for two leading companies in the care sector as a trainer, recruiter and field supervisor and then later as Registered Manager.

I have seen first hand, some of the issues faced within working for the home care services, I have been there and worked the roles! Staff are often under-valued and under-paid and clients have a high turn over of staff and no trust because of this.

Our vision is very different at Visiting Angels and makes us carer centric! One of the most important values we have is that we recognise the worth of our Angels – they are important to us, they are very needed in the community and are hardworking and do a very tough dedicated job! I support our staff to deliver care in the local community and I certainly do not mind rolling my sleeves up to make sure the Angels and clients are supported; you may see me in the community caring – that’s what we do – we support each other and work as a team.

My journey and dedication to the care service has landed me in one of the most beautiful parts of the world where I am looking forward to getting to know the community, making a difference, and spreading our Visiting Angels love and service to Angels and Clients.

Lou Cotton- Registered Manager

I am Lou Cotton and I am thrilled to be joining the VANS team. I am married to my husband Chris and I am Mum of 3 beautiful boys. I am naturally an outgoing chatty person with a good sense of humour, I do like a good giggle.
My work in the care sector has been varied. I have been a CQC registered manager in a busy Shared Lives Service across the Midlands region and I have also ran a domiciliary care service in Telford more recently. I have a high level of energy and an immense drive to make a real difference in people’s lives be it service users, their families and members of the team. I want to help people live the best life possible and if I can help people be the best versions of themselves along the way too I know I have done a great job.

Faye Joy – Trainer

I am a widowed Mother of 3 beautiful daughters, who I adore. My care experience was nursing my Husband for 10 years until he passed away in 2017 of cancer. I remember how lonely that felt and how hard it was , from wife to carer . I have always enjoyed and taken pride In helping people and believe i found my calling when I came across Visiting Angel .

With my history I truly understand how hard it can be for my clients and their Families ,I am honoured to be apart of their lives and to be able to just ease some of their life hurdles and bring a few smiles along the way.

Bethany Holmes Davies – Coordinator

I live in the local area and married with 3 wonderful children. I believe I am bubbly person with a kind heart. I have worked in the care sector now for 8 years. My main goal is to ensure that every individual that I care for is treated with respect and dignity and ensuring I make a difference.

Robyn Peters – Senior Caregiver

I am a mum to two beautiful children and I have worked in domiciliary and complex care for a few years. I’m always looking to help and reach out to as many people as I can and strive to improve there quality of life.

My role within Visiting Angels North Shropshire is Senior Caregiver.  I assist the Angel team with mentoring and support and I also provide care to clients too.

Charlie Rogers- Business admin Apprentice

My name is Charlie, I’m 17 and from Oswestry. I studied health and social care at school. I mainly enjoy listening to music, people/bands such as Oasis, Stone Roses, Calvin Harris and Stereophonics. However, I am also qualified as a Nail Technician and enjoy doing this in my spare time. I’m quite easy to get on with and have a laugh with, I have a very dry sense of humour, but also love working.

Buddy – The Actual Boss

My name is Buddy, I am old (born 2009), I bark a lot (ask the neighbours ) and like to chase the birds. I dislike other dogs so I do not have many friends. I sleep a lot, at least 6 hours a day and you can always find me curled up in my bed either in the office or in the lounge at home. I am also very fussy and I do not like dog food; I like to have what mum and dad are having for dinner – beef stew with a few bits of biscuit is my favourite.