Why choose us
At Visiting Angels East Lancashire, we believe great care starts with relationships. That’s why we take the time to listen, understand and shape our care around you, not the other way around. From choosing your caregiver to setting your own schedule, we put you at the centre of every decision.
Why we are different
At Visiting Angels, we’ve redefined what it means to provide home care. We know that true quality goes beyond tasks.
it’s about connection, respect and continuity. While many care providers focus on efficiency, we focus on the individual. From our first conversation to your ongoing care, we build support around your lifestyle, values, and preferences.
Our key differences
The very best carers
From recruitment to training, our carers are at the heart of everything we do – because the right carer changes everything.
Your perfect match
We work with you to match you with the right care provider; someone you can build a genuine relationship with.
Exactly what you need
Whether it’s support with light housekeeping or medication assistance, our flexible approach adapts to you.
Local carers who go the extra mile
We carefully select, train and retain the best carers—not just those with experience, but those who genuinely care. Our caregivers are known as Angel Carers, and we treat them with the same respect and value that we want them to bring to your home.
Because we invest in our carers, with proper training, fair pay and ongoing support, they’re proud to stay with us long-term. That means you’ll see the same friendly, familiar faces, not a revolving door of staff.
We also match clients and carers based on more than skills, we consider personality, interests and cultural understanding to make sure you feel truly comfortable.
“We employed Visiting Angels East Lancashire three months ago to care for an elderly relative following five weeks in hospital and four weeks of respite care. She was determined to return home, but her extensive needs required 24-hour support. After discussing her health, mental wellbeing and daily requirements with management, a comprehensive care plan was put in place.
We have been extremely pleased with the care provided. The carers are kind, compassionate and hardworking, ensuring our relative remains safe, comfortable and happy. They provide companionship and reassurance while also preparing meals, doing laundry, changing bedding and keeping the house clean and running smoothly.
We would wholeheartedly recommend Visiting Angels East Lancashire to anyone needing trusted, compassionate care for a loved one.”
Chris S, Cousin of the client
“The staff at Visiting Angels have supported my client for some time now, they are always professional. Recently, my client went on her first holiday in 8 years with two staff members and her family. The staff were incredibly attentive and friendly which made the whole weekend really pleasant for everyone. Thank you to both staff members and Faz for putting such a great team together to assist my client.”
C M, Case manager of the client
“Excellent service provided by visiting angels. Staff are very friendly. Providing excellent care for my grandma who suffers from dementia. My grandma has a big smile on her face as soon as she sees the ladies walk through the door. We can’t thankyou enough for the kind and compassionate care you’ve shown throughout my grandma’s care. Highly recommend visiting angels!”
Anisha F, Grand daughter of client
“Have only been dealing with Visiting Angels for a couple of weeks, but so far, they have lived up to their name and I can’t fault them. My elderly father’s health deteriorated suddenly, and we needed help quickly. But we also needed flexibility as things were initially changing on a daily basis, and it was difficult to determine exactly what was needed. Reassuring and fuss-free, Visiting Angels met this need. They have provided an excellent tailored service and all the staff have been friendly, caring and competent.”
L S, Daughter of client
“My wife suffers from a very progressive brain disease PSP. Being her full-time carer and never experienced an illness of this magnitude I turned to Visiting Angels for help and support. The professional and homely service cannot be faulted. From the very beginning our relationship with all the staff from the M D, the Manager and the carer herself has been first class and gives both my wife and I much comfort in these difficult times. Businesses such as this rely on people, people who understand, are reliable and who you feel they are there just for you and Visiting Angels personnel East Lancashire have all those qualities in abundance. Faultless and can be highly recommended to anyone who is in need of their services.”
Peter R, Husband of Client
“Thank you for your invaluable service and for making it very simple. I know that Mum was truly happy to have someone there to help her with all her needs.”
Monica, Daughter of client
“Our sincerest thanks for providing our loved one, Ruth, with some of the kindest people to ever enter our home. Mum’s caregiver not only provided Ruth with daily care but nourished her mind, body and soul with loving words and even song.”
Laurence, Son of client
“We employed Visiting Angels East Lancashire three months ago to care for an elderly relative following five weeks in hospital and four weeks of respite care. She was determined to return home, but her extensive needs required 24-hour support. After discussing her health, mental wellbeing and daily requirements with management, a comprehensive care plan was put in place.
We have been extremely pleased with the care provided. The carers are kind, compassionate and hardworking, ensuring our relative remains safe, comfortable and happy. They provide companionship and reassurance while also preparing meals, doing laundry, changing bedding and keeping the house clean and running smoothly.
We would wholeheartedly recommend Visiting Angels East Lancashire to anyone needing trusted, compassionate care for a loved one.”
Chris S, Cousin of the client
“The staff at Visiting Angels have supported my client for some time now, they are always professional. Recently, my client went on her first holiday in 8 years with two staff members and her family. The staff were incredibly attentive and friendly which made the whole weekend really pleasant for everyone. Thank you to both staff members and Faz for putting such a great team together to assist my client.”
C M, Case manager of the client
“Excellent service provided by visiting angels. Staff are very friendly. Providing excellent care for my grandma who suffers from dementia. My grandma has a big smile on her face as soon as she sees the ladies walk through the door. We can’t thankyou enough for the kind and compassionate care you’ve shown throughout my grandma’s care. Highly recommend visiting angels!”
Anisha F, Grand daughter of client
“Have only been dealing with Visiting Angels for a couple of weeks, but so far, they have lived up to their name and I can’t fault them. My elderly father’s health deteriorated suddenly, and we needed help quickly. But we also needed flexibility as things were initially changing on a daily basis, and it was difficult to determine exactly what was needed. Reassuring and fuss-free, Visiting Angels met this need. They have provided an excellent tailored service and all the staff have been friendly, caring and competent.”
L S, Daughter of client
“My wife suffers from a very progressive brain disease PSP. Being her full-time carer and never experienced an illness of this magnitude I turned to Visiting Angels for help and support. The professional and homely service cannot be faulted. From the very beginning our relationship with all the staff from the M D, the Manager and the carer herself has been first class and gives both my wife and I much comfort in these difficult times. Businesses such as this rely on people, people who understand, are reliable and who you feel they are there just for you and Visiting Angels personnel East Lancashire have all those qualities in abundance. Faultless and can be highly recommended to anyone who is in need of their services.”
Peter R, Husband of Client
“Thank you for your invaluable service and for making it very simple. I know that Mum was truly happy to have someone there to help her with all her needs.”
Monica, Daughter of client
“Our sincerest thanks for providing our loved one, Ruth, with some of the kindest people to ever enter our home. Mum’s caregiver not only provided Ruth with daily care but nourished her mind, body and soul with loving words and even song.”
Laurence, Son of client
Funding home care
We understand that arranging care also comes with financial considerations. We’re here to help you navigate the options with clarity and compassion.
Whether you’re paying privately, using local authority funding or receiving support through direct payments or personal budgets, we’ll talk you through what’s available and help you make informed decisions.
Our service is completely transparent with no hidden fees. We’ll work with you to build a flexible care plan that suits both your needs and your budget—ensuring every hour of care delivers genuine value.
Need help with funding your care?
Speak to our friendly team for clear, compassionate advice.
The values we live by
Visiting Angels has been providing exceptional home care across the world for 20 years. We put our carers at the heart of what we do to make sure they can deliver a truly person-centred service to your family.
Nimble
Reacting swiftly to the specific needs of our clients and their families is part of our DNA. Every person will have individual needs and their circumstances are always unique. We always listen, consider and react quickly, tailoring their home care to suit.
Family
We know that asking someone to give so much of themselves to caring is a big ask. We support our team when they are working and reward them for the joy that they deliver. We laugh together, share stories and listen. Our carers are more than a team, they are more significant, they are much more like family.
Freedom
Quality care should enable freedom. The time to share stories, the support to live as you wish and the help that comes from an unrushed caring professional. Age should not limit life and the right care should adapt to the needs of the client. We want our clients to feel empowered to live.
Relationships
Relationships take time, friendships don’t happen quickly, care shouldn’t be rushed or irregular. We offer a choice of caregiver to the families who we work with. By rewarding the loyalty of our carers and paying them well we hope to ensure that caregiver and client can form a lasting relationship.
