Safer Internet: Tips for the Elderly
As we embrace digital technology, it has become an essential part of our daily lives. From staying connected with family to accessing healthcare services online, the internet offers many benefits. However, it also presents risks, especially for elderly individuals who may not be familiar with modern online threats.
At Visiting Angels, we understand the importance of keeping our elderly clients safe, both in person and online. In this guide, we share practical internet safety tips and highlight how our carers can support seniors with small IT tasks to ensure they stay connected and protected.
Common Online Scams Targeting the Elderly
Cybercriminals often target older adults due to their trusting nature and unfamiliarity with digital fraud tactics. Here are some of the most common scams to be aware of:
Phishing Emails & Messages
Scammers send fraudulent emails or text messages pretending to be from banks, government agencies, or well-known companies. These messages look very authentic but often request personal information or urge the recipient to click a malicious link.
Tech Support & Phone Scams
Scammers may call, claiming to be from Microsoft, BT, or another tech company, stating that there is a problem with the victim’s computer or internet connection. They may request remote access to “fix” the issue but actually install malicious software or steal financial information.
Investment & Romance Scams
We’ve all heard of the infamous ‘African prince’ emails or online strangers professing love after just a few messages. These scams prey on trust and can result in significant financial loss. Fraudsters often lure victims into fake investment opportunities or online relationships, ultimately asking for financial help.
Fake Shopping Websites & Subscription Traps
Fraudulent websites may offer products at incredibly low prices, only to steal financial details or never deliver the goods. Similarly, some services offer a “free trial” that turns into a costly subscription that is difficult to cancel.
Essential Online Safety Tips for Elderly Individuals
Here are a few tips to consider:
Create Strong Passwords & Use Two-Factor Authentication
Encourage elderly family members to use unique passwords for each account and enable two-factor authentication (2FA) for added security. Password managers such as Google Password Manager are great options if they struggle to remember their passwords. If they need something even more secure, there are other reliable password managers available.
Secure Online Payments
Only use trusted websites for purchases and prefer credit cards over debit cards for online transactions, as they often offer better fraud protection. Most banks now require online purchase approvals via mobile banking apps, adding an extra layer of security. If this feature isn’t enabled, speak to the bank about activating it.
Adjust Social Media Privacy Settings
Seniors should limit the visibility of personal details to prevent scammers from gathering information. Never share telephone numbers, banking details, or other sensitive information in public social media posts.
Keep Software & Devices Updated
Ensure that antivirus software, web browsers, and operating systems are up to date to protect against cyber threats. Set devices to update automatically whenever possible.
Report Suspicious Activity
If a scam is suspected, report it to Action Fraud (0300 123 2040) and contact the bank immediately if financial information has been shared.
How Visiting Angels Carers Can Assist
At Visiting Angels, our compassionate carers are here to help elderly clients navigate the digital world safely. In addition to providing high-quality in-home care, our carers can assist with small IT tasks, such as:
✔️ Setting up tele-health calls for virtual GP or specialist appointments
✔️ Helping with video calls to stay connected with family and friends
✔️ Assisting with email and online banking security settings
✔️ Ensuring software updates and antivirus programs are installed
✔️ Advising on safe browsing habits and identifying potential scams
By providing this extra layer of support, we help our clients maintain their independence while staying protected from cyber threats.
If you or a loved one need assistance with safe internet use or any other aspect of in-home care, Visiting Angels is here to help. Our friendly team is dedicated to providing compassionate, professional care tailored to your needs.
📞 Contact us today to learn more about our services and how we can support your loved one in staying safe, both offline and online.