Comfort, dignity, and peace – in the place you call home

When someone you love is living with a serious illness, life can feel smaller, more fragile. The little things matter more – a gentle hand to hold, the warmth of a pet curled up nearby, the smell of a favourite meal from the kitchen.

Palliative care is about making those moments possible. At Visiting Angels, we bring skilled, compassionate support into your home, working alongside healthcare teams to keep life as comfortable, meaningful, and peaceful as it can be.

What palliative care means for you

Palliative care focuses on improving quality of life for people with serious or life-limiting illnesses. It’s not just about easing physical symptoms – it’s about supporting emotional and spiritual well-being, and making sure you and your family feel less alone.

We support people with conditions such as:

  • Advanced cancer
  • End-stage heart, lung, liver or kidney disease
  • Motor neurone disease (MND) and other advanced neurological conditions
  • Other serious illnesses where comfort is the priority

How we can help

Our carers offer a blend of practical help and emotional reassurance, always tailored to the person’s needs and preferences. This might mean:

  • Helping with washing, dressing, and keeping comfortable
  • Easing pain and other distressing symptoms in partnership with your healthcare team
  • Organising and administering medication so nothing is missed
  • Preparing nourishing meals – or a much-loved favourite treat
  • Helping with gentle movement around the home
  • Sitting together to talk, reminisce, or simply share quiet company

 

Why home makes a difference

Many people choose to receive palliative care at home – surrounded by familiar things, able to follow their own routines, and free to spend time with loved ones without the restrictions of a hospital.

Home-based palliative care offers:

  • Familiarity – your own bed, your own view, your own treasured possessions
  • Choice – deciding who visits, when, and how care is given
  • One-to-one attention – from someone who truly knows you
  • More time together – letting family and friends focus on being present, not just caregiving

Why your carer matters – and why we’re different

At Visiting Angels, we believe exceptional care starts with caring for our carers.

By supporting and valuing our caregivers — with fair pay, respect, and a real voice in how we work — we’re able to give clients something most care companies can’t: the same familiar carer visiting regularly. That consistency means you and your carer can build trust, understanding, and genuine connection over time.

We also believe you should know your carer as a person, not just as someone in a uniform. That’s why our carers don’t wear uniforms — it protects your privacy, preserves dignity, and helps care feel more personal, not clinical.

Caring for families, too

Palliative care is as much about supporting those around the person as it is about the person themselves. We know that caring for someone with a serious illness can be both beautiful and exhausting.

We can:

  • Give you time to rest without worry
  • Offer a listening ear and emotional reassurance
  • Help you prepare for what’s ahead, step by step
  • Take on practical jobs like shopping, light housework, or meal preparation

The Visiting Angels approach

Every family’s story is unique – and so is every care plan we create.

We take the time to understand your loved one’s wishes, values, and daily routines. Our carers are chosen for their compassion as much as their skills, and we work closely with healthcare teams to adapt care as needs change. Above all, we focus on what matters most: comfort, dignity, and peace.

 

Frequently Asked Questions

Often, we can arrange support within just a few days – sometimes sooner. We’ll visit you at home to understand your needs, then match you with a carer who will visit regularly so you see the same friendly face each time.

As much as possible, yes. We believe you should know your carer, and they should know you – not just your care plan, but your preferences, routines, and personality. That’s why we give our carers the support they need to stay with us long-term, so you get the consistency you deserve.

No. We want our visits to feel personal, not clinical. Not wearing a uniform helps protect your privacy and maintain dignity – especially when friends or neighbours visit.

Absolutely. We coordinate closely with healthcare professionals to ensure you’re receiving the best possible support, and that your care plan reflects your medical needs and personal wishes.

We adapt with you. If more help is needed, we can adjust visit times, add extra support, or bring in additional skills – always with your agreement.

Let’s start the conversation

We know these aren’t easy conversations. But reaching out early can bring peace of mind, help you feel more in control, and ensure the right care is in place.

We offer a free, no-obligation home consultation to listen, understand, and create a plan that feels right for you.

💙 You don’t have to face this alone – we’re here to walk this journey with you.

📞 Call us on 01227 204858
📧 Email us at northkent@visiting-angels.co.uk