Catheter care in Hitchin, Stevenage, Letchworth, Baldock & Biggleswade
Discreet, respectful support at home for people who use a catheter.
What is catheter care at home?
Catheter care is support for people who use a catheter, a thin tube that drains urine from the bladder. Support at home focuses on comfort, hygiene and confidence, and follows the guidance of your nurse or healthcare team. It suits anyone who would like practical help or reassurance with daily routines around a catheter, or who finds them harder to manage alone.
At Visiting Angels North Hertfordshire, your carer takes time to understand your routine and your preferences, so support is private, patient and never rushed.
How we can help:
Day-to-Day Routine
Help with your daily catheter routine, as agreed in your care plan and your healthcare team's guidance.
Privacy & Dignity
Discreet, respectful support that puts your comfort first.
Hygiene & Comfort
Support with washing and personal care, to keep you clean, fresh and comfortable.
Meals & Drinks
Preparing meals and encouraging regular drinks, in line with any advice from your healthcare team.
Confidence & Reassurance
A patient, non-judgemental presence while you get used to life with a catheter.
Passing Concerns On
Sharing any worries with your nurse, healthcare team or family, so they are dealt with early.
Why people choose catheter care at home
Living with a catheter can bring extra worries about comfort, hygiene and what to do if something does not feel right. It can be hard to ask for help with something so personal, and family may want to support but not know where to start.
Steady, discreet support from a familiar carer helps the routine feel manageable and builds confidence, so you can carry on with daily life at home.
Why choose Visiting Angels North Hertfordshire
We’re a locally owned, CQC-registered home care provider, and we believe care should never feel rushed. That’s why we build our visits around a minimum of one hour — real time to build trust and get things right.
You’ll always have the final say over who comes into your home, and wherever possible, you’ll see the same familiar face, visit after visit.
- CQC Registered
- Locally Owned
- One-Hour Minimum Visits
Next steps
Start with A friendly chat
Give us a call today to discuss your loved one’s care needs. This will be a chance for you to ask any questions and to address any concerns you may have about the care for your family member.
Book a FREE care assessment
After our initial chat, you have the chance to book a free home assessment which will allow us to properly understand your home care needs & assess the kind of support you would need.
Personalised care plan
After the home assessment, our fully trained care team will put together a personalised care plan for you.
Start the care package
We will carefully choose a caregiver to match your needs and preferences and once you’re happy with everything, your care will commence.
“I can’t say enough about this visiting angles branch. They do look after my wife really well and specially Pooja Patel goes completely out of her way and does everything in her power. I strongly recommend them. Thank you for everything you do for us. Your care, support and punctuality always appreciated.”
Hitchin – Hertfordshire
Tony, Husband of client
“The visiting angels north Hertfordshire (Hitchin) have been helping my elderly parents by cooking their weekend dinners. They have been friendly, reliable and have made delicious food- we always hope there are leftovers! My mother has mild dementia which has been handled with delicacy and care throughout. I couldn’t be happier and will definitely recommend them to anyone else needing help.”
Stevenage – Hertfordshire
Hazel, Daughter of client
“Thank you for your invaluable service and for making it very simple. I know that Mum was truly happy to have someone there to help her with all her needs.”
Baldock – Hertfordshire
Monica, Daughter of client
“Our sincerest thanks for providing our loved one, Ruth, with some of the kindest people to ever enter our home. Mum’s caregiver not only provided Ruth with daily care but nourished her mind, body and soul with loving words and even song.”
Letchworth – Hertfordshire
Laurence, Son of client
“I can’t say enough about this visiting angles branch. They do look after my wife really well and specially Pooja Patel goes completely out of her way and does everything in her power. I strongly recommend them. Thank you for everything you do for us. Your care, support and punctuality always appreciated.”
Hitchin – Hertfordshire
Tony, Husband of client

“The visiting angels north Hertfordshire (Hitchin) have been helping my elderly parents by cooking their weekend dinners. They have been friendly, reliable and have made delicious food- we always hope there are leftovers! My mother has mild dementia which has been handled with delicacy and care throughout. I couldn’t be happier and will definitely recommend them to anyone else needing help.”
Stevenage – Hertfordshire
Hazel, Daughter of client

“Thank you for your invaluable service and for making it very simple. I know that Mum was truly happy to have someone there to help her with all her needs.”
Baldock – Hertfordshire
Monica, Daughter of client

“Our sincerest thanks for providing our loved one, Ruth, with some of the kindest people to ever enter our home. Mum’s caregiver not only provided Ruth with daily care but nourished her mind, body and soul with loving words and even song.”
Letchworth – Hertfordshire
Laurence, Son of client

Discover more home care services
Nail care
Gentle, careful nail care at home, so hands and feet stay comfortable and well looked after.
- Find out more
Stoma care
Discreet, respectful support at home for people living with a stoma.
- Find out more
Palliative care
Compassionate support at home, so comfort, dignity and time together come first.
- Find out more
FAQS
Can’t find the answer you’re looking for? Get in touch with our friendly team and we’ll be happy to help.
How much does catheter care cost?
Costs depend on visit length and frequency. Get in touch for a clear, no-obligation quote.
What support can a carer provide with a catheter?
Support is planned around your needs and follows the guidance of your nurse or healthcare team. We will talk through what you need when we plan your care.
Can I have the same carer each time?
Yes. We prioritise consistency, so you build a real relationship with your carer over time, and you have the final say on who comes into your home.
Do you cover my area?
We provide catheter care across Hitchin, Stevenage, Letchworth, Baldock, Biggleswade, Buntingford and the surrounding villages.
The latest insights on home care
The right support, just when you need it
Speak with a home care specialist today.
- The very best carers because the right carer changes everything.
- We put our caregivers first, because when they feel valued and supported, they deliver exceptional care.
- Tailored around your needs, giving you the time, dignity and freedom you deserve.
