Home Care Hitchin

Home Care Services in Hitchin: Tailored support for improved wellbeing

Step into a homecare service dedicated to empowering people for a life of dignity and fulfilment. Collaborate with Visiting Angels North Hertfordshire, one of the premier names for home care in Hitchin. Our commitment revolves around delivering personalised, compassionate care that transcends routine services.

Comprehensive homecare assistance for a fulfilling life?

Explore a wide array of support services crafted to meet the unique needs of people in need. From assisting with daily activities to providing specialised healthcare, our team ensures a fulfilling and vibrant life for your loved ones. We offer multiple care services in Hitchin, which include:

Medication support
Preparing and feeding meals
Household help and cleaning
Companionship
Dementia and Alzheimer’s care
Personal Care assistance

Heartfelt care beyond the basics

What distinguishes our caregiving is the authentic compassion and respect we bring to our work. We prioritise building genuine connections with our clients. We value their experiences and treat them with the utmost dignity. Our caregivers aren’t just providers but companions on the journey to enhanced wellbeing.

Elevating living with personalised care

Experience transformative home care in Hitchin that centres on quality, compassion, and holistic wellbeing. Choose a service provider like Visiting Angels North Hertfordshire that empowers people for a dignified and enriched lifestyle.

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Our Home Care Services in Hitchin:

The Alternative to a Care Home in Hitchin – Your Home, Your Care, Your Choice

Your home is a foundation of love, warmth and relationships. Why would you want to move away from the place you love, have cherished memories and know best?

At Visiting Angels, we ensure that the care you receive from us is consistently tailored, flexible and adaptable to your needs and preferences.

Whether you are looking for:

Personal Care

Our personal care services focus on maintaining dignity and independence while providing assistance with daily tasks such as bathing, dressing, grooming, and toileting. Our professional caregivers deliver these services with discretion and respect.

Companionship Care

Companionship care addresses the emotional and social needs of seniors, helping to reduce feelings of loneliness. Our caregivers foster meaningful connections through engaging conversations, shared activities, and consistent companionship.

Respite Care

Respite care provides family caregivers with temporary relief while ensuring their loved ones receive professional and dependable care. Whether it’s for a few hours or several days, Visiting Angels delivers trusted support, allowing caregivers to rest and recharge.

Live-in Care

Live-in care ensures 24-hour assistance and supervision for individuals who require continuous support. Our dedicated caregivers create a secure and comfortable home environment, offering personalised care that prioritises safety and peace of mind.

Hospital Discharge Care

Visiting Angels supports individuals transitioning from hospital to home with services designed to facilitate recovery and reduce the risk of readmission. Our caregivers assist with mobility, medication reminders, follow-up appointments, and home preparation to ensure a smooth transition.

Dementia & Alzheimer’s Care

Visiting Angels offers specialised care tailored to individuals living with Dementia or Alzheimer’s. Our trained caregivers provide professional support designed to address memory loss, confusion, and behavioral changes. From implementing memory exercises to establishing structured routines, our goal is to promote safety, comfort, and well-being.

End of Life Care

End-of-life care focuses on providing comfort and support to individuals and their families during this challenging time. Our caregivers work alongside healthcare professionals to deliver compassionate care that respects dignity and provides emotional reassurance.

Cancer Care

Navigating cancer treatment and recovery requires specialised care and unwavering support. Visiting Angels offers tailored services to meet the unique needs of individuals living with cancer. From managing daily tasks to providing emotional support, our caregivers ensure clients feel empowered and cared for throughout their journey.

Palliative Care

Palliative care emphasises comfort and quality of life for individuals with serious or chronic illnesses. Our caregivers collaborate with medical professionals to deliver holistic support that addresses physical, emotional, and spiritual needs, ensuring dignity and peace.

Mobility & Arthritis Care & Parkinson's Care

Managing mobility challenges, arthritis, or Parkinson’s disease requires compassionate and skilled care. Visiting Angels offers support designed to enhance mobility, reduce discomfort, and promote independence. Our caregivers assist with exercises, daily activities, and specialised care routines tailored to each client’s condition.

Medication Support

Medication support ensures that clients adhere to their prescribed regimens. Our caregivers assist with reminders, organisation, and monitoring, reducing the risk of missed doses or errors.

Eating and Drinking Support

For individuals requiring assistance during mealtime, our caregivers provide attentive support to ensure proper nutrition and hydration. We prioritise comfort and respect throughout this essential care service.

Meal Plan & Preparation

Our caregivers assist with planning and preparing meals that meet dietary preferences and nutritional needs. This service helps clients maintain a balanced diet while enjoying the convenience of home-cooked meals.

Home Help & Cleaning

Maintaining a clean and organised home is vital for comfort and safety. Our caregivers provide light housekeeping, laundry assistance, and other daily household tasks to create a welcoming living environment.

Shopping

Whether it’s grocery shopping or running errands, our caregivers ensure clients’ needs are met efficiently. We can handle the shopping independently or accompany clients to the store for a more interactive experience.

Pet Care

Pets provide companionship and joy, and Visiting Angels helps clients maintain this bond by assisting with feeding, walking, and general pet care. Our caregivers ensure both clients and their pets thrive.

Social Visits & Outings

We encourage active and fulfilling lifestyles by supporting clients in participating in social activities, outings, or errands. Our caregivers provide transportation and companionship to help clients stay engaged and independent.

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Ready to experience Award-winning care?

Contact us today for a free consultation and let us create a care plan to match your specific needs.

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How you will benefit

Award-winning care

We provide the highest standards of care and support giving independence and support to meet your loved-one’s needs and preferences.

Peace of mind for families

We give empathetic and reliable care allowing our caregivers to focus on their what’s important to you or your loved one.

Compassionate caregivers

Carefully selected care professionals who treat clients like family, maintaining daily routines and activities with gentle care assistance.

Frequently Asked Questions

What kind of support can I expect for someone with dementia living at home?

Our dementia care services provide comprehensive support tailored to the individual’s needs. This includes:

Personalised care plans: Developed in collaboration with families and healthcare professionals.
Memory support techniques: Engaging activities to stimulate cognitive function.
Safety measures: Home assessments and modifications to prevent accidents.
Companionship: Building trust and providing emotional support.
Respite care: Offering temporary relief for family caregivers.

How do you ensure the safety of clients who require assistance with medication management?

We prioritise client safety through rigorous protocols

Thorough medication reviews: Verifying prescriptions and identifying potential interactions.
Secure medication storage: Locking cabinets and proper disposal of expired medications.
Detailed medication administration records: Tracking dosage, time, and any adverse reactions.
Regular caregiver training: Ensuring up-to-date knowledge and compliance with medication safety guidelines.
Close communication with healthcare providers: Coordinating care and addressing any concerns.

What kind of training do your caregivers have in personal care tasks?

Our caregivers undergo comprehensive training in personal care, including:

Basic care skills: Bathing, dressing, grooming, and toileting assistance. Mobility support: Transferring, walking, and using assistive devices.
Continence care: Managing incontinence and promoting dignity.
Infection prevention: Maintaining hygiene and preventing the spread of germs.
Dementia care: Understanding the challenges and providing appropriate support.

How do you handle emergency situations?

We have emergency procedures in place to respond promptly to any crisis:

24/7 on-call support: Immediate assistance available at all times.
Emergency contact information: Clearly defined protocols for contacting family, healthcare providers, and emergency services.
Staff training: Regular drills and education on emergency response procedures. Medical equipment: Availability of essential medical supplies and equipment.
Crisis management plans: Individualised plans for specific medical conditions or vulnerabilities.

Who are our Angel Carers?

Our Angels are more than just private home carers—they are compassionate individuals dedicated to supporting our Clients with genuine care and love in their own homes. They truly have our Clients’ best interests at heart, understanding the importance of dignity, choice, and compassion in every aspect of their care. Visiting Angels go above and beyond to ensure that our Clients remain as independent and safe as possible, feeling supported every step of the way.

Unlike traditional caregivers, our Angels do not wear uniforms. Instead, they are smartly dressed, often resembling a granddaughter, daughter, relative, or friend accompanying you to the shops or appointments. This approach not only preserves dignity but also fosters a sense of familiarity and comfort.

Every Angel undergoes a meticulous recruitment process, including thorough profile checks, full training, DBS checks, and verified references. This ensures that our team is composed of highly qualified and trustworthy individuals.

Our Carer-Centric ethos places our Angels at the very core of our team and business. We value and respect each one of them, knowing them personally and welcoming them into our Visiting Angels family. We are committed to their growth and development, providing ongoing training and opportunities for career progression within the business.

By caring for our Angels, we create a positive and nurturing environment that leads to long-term staff retention and strong bonds with our Clients. We firmly believe that to deliver outstanding care to our Clients, we must first be outstanding in the care we provide to our team.

At our office, the kettle is always on boil and there is always a slice of cake and other goodies – ‘Angel Appetizers‘ to be found.

How many visits do I need?

You decide the level of service. There’s no minimum requirement—it’s all about your needs and choices to stay happy at home. Services range from 1 hour a week to 24-hour care. The choice is yours.

How can I get home care support?

If you would like to talk to us about one of our private home carers, or any other kind of support, please telephone the office 01462 547478 or send an enquiry through our contact page. A member of the office team will come to your home and visit you at a convenient time and day and explain about our services and answer any questions that you may have.

What areas do you cover?

Postcode areas we cover include:

SG1 1	SG2 8	SG5 3	SG9 9	LU2 9
SG1 3	SG2 9	SG5 4	LU1 2	LU3 1
SG1 4	SG4 0	SG6 1	LU1 3	LU3 2
SG1 5	SG4 7	SG6 2	LU1 4	LU3 3
SG1 6	SG4 8	SG6 3	LU1 5	LU3 4
SG15 6	SG4 9	SG6 4	LU2 0	LU4 0
SG2 0	SG5 1	SG7 5	LU2 7	LU4 8
SG2 7	SG5 2	SG7 6	LU2 8	LU4 9

Who can we help?

Visiting Angels can help a wide range of individuals Over 18 who need care and support in their daily lives.

Our services are primarily designed to assist:

1. Older Adults

Seniors who wish to remain in their own homes but require assistance with daily tasks.
Individuals with age-related conditions like dementia or Alzheimer’s.

2. Individuals with Disabilities

People with physical disabilities needing support for mobility or daily living activities.
Those requiring specialised care.

3. Post-Hospitalisation Patients

Individuals recovering from surgery or an illness who need temporary assistance.

4. People with Chronic Conditions

Those living with long-term health issues like arthritis, diabetes, or cardiovascular conditions.

5. Families Needing Respite Care

Family caregivers who need temporary relief from caregiving responsibilities.

6. Individuals with Palliative or End-of-Life Needs

Compassionate care for those in the final stages of life, ensuring comfort and dignity.

7. Anyone Needing Companionship

Individuals who feel isolated or lonely and benefit from social interaction and engagement.

Visiting Angels offers flexible, tailored services to meet the unique needs of each client, ensuring that they receive the care and support they deserve in a way that maintains their dignity and independence.

How does it all work?

We know talking about care is not an easy conversation to have, especially for families. Our compassionate and caring team are there to make this conversation easier for you.

Step 1 – Start With A Friendly Chat

Give us a call today to discuss your loved one’s care needs. This will be a chance for you to ask any questions and to address any concerns you may have about the care for your family member.

Book A FREE care assessment

After our initial chat, you have the chance to book a free home assessment which will allow us to properly understand your home care needs & assess the kind of support you would need.

Personalised Care Plan

After the home assessment, our fully trained care team will put together a personalised care plan for you.

Start The Care Package

We will carefully choose a caregiver to match your needs and preferences and once you’re happy with everything, your care will commence.

How much does Visiting Angels cost?

We understand that no one wants to put a price on quality care for their loved ones, but we also recognise that costs are an important topic that needs to be addressed.

At Visiting Angels, our priority is delivering the highest quality care at an affordable price. For over 20 years, we’ve built our reputation by recruiting, training, and supporting exceptional caregivers who provide compassionate and professional care. We’re proud to have a team of brilliant, loving individuals who truly make a difference in the lives of those they support.

Every care plan we offer is tailored to individual needs, ensuring you only pay for the services you require. Contact us today for a friendly conversation and to explore how we can support you and your loved ones.

“Thank you for your kind and considerate care that you provided for my mother. Please thank your caregiver. She was great for my Mum and we were lucky to have her.” ⭐⭐⭐⭐⭐

Gary R

“The visiting angels north Hertfordshire (Hitchin) have been helping my elderly parents by cooking their weekend dinners. They have been friendly, reliable and have made delicious food- we always hope there are leftovers! My mother has mild dementia which has been handled with delicacy and care throughout. I couldn’t be happier and will definitely recommend them to anyone else needing help” ⭐⭐⭐⭐⭐

Hazel L

“An absolutely wonderful service and nothing is too much trouble. Pooja has been visiting my mum for a couple of months now and a friendship has already been formed. My mum looks forward to the visits. It really is an outstanding home care service. I would highly recommend.” ⭐⭐⭐⭐⭐

Michele R

“I just wanted to drop you a note to thank you and your staff for the great care you provided for my Mother. It truly made a difference to know that she was well taken care of.” ⭐⭐⭐⭐⭐

Monica C

“Professional, proactive and committed to delivering the best care. Highly recommend.” ⭐⭐⭐⭐⭐

Alex F

Get in Touch with our Hitchin care team

Suite Y, Thrifty House

4 Bilton Road

Hitchin

Hertfordshire

SG4 0SB

Contact us today to discuss your needs:

☎️ 01462 547478 | 07553 448099

✉ northherts@visiting-angels.co.uk

Meet the Team

Pooja Patel

Managing Director

About Pooja Patel

My grandma holds a special place in my heart, and thinking of her always makes me smile. Growing up in a joint Indian family was incredible with four generations living under one roof, surrounded by love and wisdom. Life threw challenges our way, like losing my father as a child and my mother’s long-term illness. But during those tough times, my grandma became my rock.

I cherished the time spent with my grandma, cooking together, and sharing stories. As years passed, our roles reversed. Seeking additional support, we explored homecare providers but were disappointed by short visits and different carers. We wanted consistent care from familiar faces in our cherished space.

We made significant sacrifices for many years to ensure my grandma received the care she deserved. Her passing shifted something within me. I left my job in the pharmaceutical industry, and I found my life’s purpose in providing others with exceptional, consistent care in the comfort of their homes. I want to surround them with their memories, possessions, and pets, helping families reclaim their roles without the burden of caregiving. Bringing back the unconditional love and connection of family bonds is my passion. I’m dedicated to offering the highest level of care, so others can experience the joy of being cared for while remaining in their cherished spaces

Shelley Lowden

Registered Manager

About Shelley Lowden

I began my career in health care in 2015, starting as a carer and working my way up to my current role as a Registered Manager. My journey into care was unplanned, but it quickly became a role I am deeply passionate about—a decision I have never regretted. I find immense joy in working with people, listening to their stories, and making a positive difference in their lives. Seeing someone smile because of the care and support they receive is incredibly rewarding.

As a manager, I take pride in nurturing my team of carers, sharing my knowledge, and watching them grow in their roles. Building their skills and confidence is a priority for me, and I value the opportunity to work closely with them. I believe in fostering a supportive environment where everyone feels valued and empowered.

Currently, I am working towards completing my Level 5 Diploma, which is helping me to further develop my skills and knowledge. I thoroughly enjoy teaching carers and passing on the experience I have gained over the years, ensuring we all work cohesively to provide the best possible care.

Throughout my career, I have gained experience in various areas of care, including independent living schemes, care homes, nursing homes, and now domiciliary care. Of these, domiciliary care has become my favorite. I am passionate about enabling people to remain in their own homes for as long as possible, preserving their independence and dignity. This is where I feel I can make the most significant impact, and it remains a source of great fulfillment in my work.

Laura Platts

Area Development Manager

About Laura Platts

Laura is an experienced Business Development Professional within in the Care Industry.

Working across both Care Homes and Domiciliary Care, Laura has helped multiple businesses rapidly increase their intake of clients and staff. Laura uses her expertise in Sales and Marketing, to help businesses achieve their desired growth.

Bella Hallam

Head of Franchising

About Bella Hallam

Bella’s career in care started at the age of 18 as a Care Giver. Having grown up in the industry she gained extensive experience in care delivery, care management, and business development. At Visiting Angels, Bella specialises in the coaching and development of our Franchisees to establish and develop successful businesses. From very early on in her career, Bella recognised the need for change in the sector and made it her mission to be able to influence that.

Dan Archer

UK CEO

About Dan Archer

Dan’s journey in home care started with a personal experience which wasn’t a positive one. He saw first-hand how damaging irregular and inconsistent care can be. His family struggled to secure a reliable home care service and he came to realise that he had to get involved to try to make a difference, to do home care differently.

Visiting Angels was launched in the UK because too many home care services pay lip service to the importance of their carers but do not match this with their actions. We don’t just talk about how important the Visiting Angels Family is we have built our business around our caregivers. Our Mission Statement explains our ethos and why we are different.

Dan’s career has given him experience of some of home care’s leaders in best practice and he has been able to introduce the very best of this into our homecare service.