Live-in care Hertfordshire

Experience homely care from our Live-in Care in Hertfordshire

Visiting Angels North Hertfordshire is the premier provider of live-in care in Hertfordshire. We provide compassionate and personalised care in the comfort of your own home. Our dedicated team understands the importance of maintaining independence and dignity while receiving care. That’s why we offer tailored solutions to meet your unique needs.

Offering a range of specialised Live-in care services in Hertfordshire

At our Live-in Care services in Hertfordshire, we offer a range of services. All are designed to support you in every aspect of daily living. Our caregivers are trained to provide everything from personal care and medication management to household tasks and companionship. They are highly attentive and offer professional assistance around the clock.

Why choose us?

Choosing us means choosing a service that prioritises your comfort, safety, and well-being. With our highly trained and experienced caregivers, you can rest assured that you or your loved one will receive the highest standard of care possible. We understand the importance of continuity and familiarity in care relationships. For this, we strive to match each client with a caregiver who shares their interests and values. With us, you can continue living on your terms with the added support and assistance you need to thrive.

Experience the difference that personalised, live-in care in Hertfordshire can make in your life. Contact us today to learn more about our services.

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What is Live-in Care:

Live-in care is a type of caregiving service where a professional caregiver resides in the home of the person needing assistance. This arrangement provides continuous, round-the-clock care for individuals who require support with daily activities but prefer to stay in the comfort of their own home rather than moving to a care facility.

Key Aspects of Live-In Care:

24/7 Care: The caregiver is available to assist the person throughout the day and night, ensuring safety and support at all times.

Personalised Assistance: Care is tailored to the individual’s specific needs, which may include help with personal hygiene, medication management, meal preparation, mobility assistance, and companionship.

Comfort and Independence: It allows individuals to maintain their daily routines, stay in familiar surroundings, and receive personalised care without the disruption of moving to a nursing home or assisted living facility.

Caregiver’s Schedule: Typically, live-in caregivers work in shifts or rotate to prevent burnout, and they are entitled to rest periods or breaks, which need to be factored into the care plan.

Cost: Live-in care can be more affordable than 24-hour care provided by multiple caregivers because one caregiver lives in the home and works throughout the day and night, with designated rest periods.

Who Benefits from Live-In Care?

Elderly individuals who need ongoing care but want to remain in their home.

People recovering from surgery, illness, or injury who need temporary or ongoing assistance.

Individuals with chronic health conditions or disabilities who require regular support.

Live-in care provides both practical and emotional benefits, as it allows for a deeper caregiver-client relationship and more consistent care, all within the comfort of the home.

Our compassionate caregivers will help you or your loved one continue to live happily and independently at home.

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Ready to experience Award-winning care?

Contact us today for a free consultation and let us create a care plan to match your specific needs.

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How you will benefit

Award-winning care

We provide the highest standards of care and support giving independence and support to meet your loved-one’s needs and preferences.

Peace of mind for families

We give empathetic and reliable care allowing our caregivers to focus on their what’s important to you or your loved one.

Compassionate caregivers

Carefully selected care professionals who treat clients like family, maintaining daily routines and activities with gentle care assistance.

Frequently Asked Questions

What kind of support can I expect for someone with dementia living at home?

Our dementia care services provide comprehensive support tailored to the individual’s needs. This includes:

Personalised care plans: Developed in collaboration with families and healthcare professionals.
Memory support techniques: Engaging activities to stimulate cognitive function.
Safety measures: Home assessments and modifications to prevent accidents.
Companionship: Building trust and providing emotional support.
Respite care: Offering temporary relief for family caregivers.

How do you ensure the safety of clients who require assistance with medication management?

We prioritise client safety through rigorous protocols

Thorough medication reviews: Verifying prescriptions and identifying potential interactions.
Secure medication storage: Locking cabinets and proper disposal of expired medications.
Detailed medication administration records: Tracking dosage, time, and any adverse reactions.
Regular caregiver training: Ensuring up-to-date knowledge and compliance with medication safety guidelines.
Close communication with healthcare providers: Coordinating care and addressing any concerns.

What kind of training do your caregivers have in personal care tasks?

Our caregivers undergo comprehensive training in personal care, including:

Basic care skills: Bathing, dressing, grooming, and toileting assistance. Mobility support: Transferring, walking, and using assistive devices.
Continence care: Managing incontinence and promoting dignity.
Infection prevention: Maintaining hygiene and preventing the spread of germs.
Dementia care: Understanding the challenges and providing appropriate support.

How do you handle emergency situations?

We have emergency procedures in place to respond promptly to any crisis:

24/7 on-call support: Immediate assistance available at all times.
Emergency contact information: Clearly defined protocols for contacting family, healthcare providers, and emergency services.
Staff training: Regular drills and education on emergency response procedures. Medical equipment: Availability of essential medical supplies and equipment.
Crisis management plans: Individualised plans for specific medical conditions or vulnerabilities.

Who are our Angel Carers?

Our Angels are more than just private home carers—they are compassionate individuals dedicated to supporting our Clients with genuine care and love in their own homes. They truly have our Clients’ best interests at heart, understanding the importance of dignity, choice, and compassion in every aspect of their care. Visiting Angels go above and beyond to ensure that our Clients remain as independent and safe as possible, feeling supported every step of the way.

Unlike traditional caregivers, our Angels do not wear uniforms. Instead, they are smartly dressed, often resembling a granddaughter, daughter, relative, or friend accompanying you to the shops or appointments. This approach not only preserves dignity but also fosters a sense of familiarity and comfort.

Every Angel undergoes a meticulous recruitment process, including thorough profile checks, full training, DBS checks, and verified references. This ensures that our team is composed of highly qualified and trustworthy individuals.

Our Carer-Centric ethos places our Angels at the very core of our team and business. We value and respect each one of them, knowing them personally and welcoming them into our Visiting Angels family. We are committed to their growth and development, providing ongoing training and opportunities for career progression within the business.

By caring for our Angels, we create a positive and nurturing environment that leads to long-term staff retention and strong bonds with our Clients. We firmly believe that to deliver outstanding care to our Clients, we must first be outstanding in the care we provide to our team.

At our office, the kettle is always on boil and there is always a slice of cake and other goodies – ‘Angel Appetizers‘ to be found.

How many visits do I need?

You decide the level of service. There’s no minimum requirement—it’s all about your needs and choices to stay happy at home. Services range from 1 hour a week to 24-hour care. The choice is yours.

How can I get home care support?

If you would like to talk to us about one of our private home carers, or any other kind of support, please telephone the office 01462 547478 or send an enquiry through our contact page. A member of the office team will come to your home and visit you at a convenient time and day and explain about our services and answer any questions that you may have.

What areas do you cover?

Visiting Angels provides Live-in home care services in Hitchin, Stevenage, Letchworth, Baldock, Luton and Buntingford.

Postcode areas we cover include:

SG1 1	SG2 8	SG5 3	SG9 9	LU2 9
SG1 3	SG2 9	SG5 4	LU1 2	LU3 1
SG1 4	SG4 0	SG6 1	LU1 3	LU3 2
SG1 5	SG4 7	SG6 2	LU1 4	LU3 3
SG1 6	SG4 8	SG6 3	LU1 5	LU3 4
SG15 6	SG4 9	SG6 4	LU2 0	LU4 0
SG2 0	SG5 1	SG7 5	LU2 7	LU4 8
SG2 7	SG5 2	SG7 6	LU2 8	LU4 9

Who can we help?

Visiting Angels can help a wide range of individuals Over 18 who need care and support in their daily lives.

Our services are primarily designed to assist:

1. Older Adults

Seniors who wish to remain in their own homes but require assistance with daily tasks.
Individuals with age-related conditions like dementia or Alzheimer’s.

2. Individuals with Disabilities

People with physical disabilities needing support for mobility or daily living activities.
Those requiring specialised care.

3. Post-Hospitalisation Patients

Individuals recovering from surgery or an illness who need temporary assistance.

4. People with Chronic Conditions

Those living with long-term health issues like arthritis, diabetes, or cardiovascular conditions.

5. Families Needing Respite Care

Family caregivers who need temporary relief from caregiving responsibilities.

6. Individuals with Palliative or End-of-Life Needs

Compassionate care for those in the final stages of life, ensuring comfort and dignity.

7. Anyone Needing Companionship

Individuals who feel isolated or lonely and benefit from social interaction and engagement.

Visiting Angels offers flexible, tailored services to meet the unique needs of each client, ensuring that they receive the care and support they deserve in a way that maintains their dignity and independence.

How does it all work?

We know talking about care is not an easy conversation to have, especially for families. Our compassionate and caring team are there to make this conversation easier for you.

Step 1 – Start With A Friendly Chat

Give us a call today to discuss your loved one’s care needs. This will be a chance for you to ask any questions and to address any concerns you may have about the care for your family member.

Book A FREE care assessment

After our initial chat, you have the chance to book a free home assessment which will allow us to properly understand your home care needs & assess the kind of support you would need.

Personalised Care Plan

After the home assessment, our fully trained care team will put together a personalised care plan for you.

Start The Care Package

We will carefully choose a caregiver to match your needs and preferences and once you’re happy with everything, your care will commence.

How much does Visiting Angels cost?

We understand that no one wants to put a price on quality care for their loved ones, but we also recognise that costs are an important topic that needs to be addressed.

At Visiting Angels, our priority is delivering the highest quality care at an affordable price. For over 20 years, we’ve built our reputation by recruiting, training, and supporting exceptional caregivers who provide compassionate and professional care. We’re proud to have a team of brilliant, loving individuals who truly make a difference in the lives of those they support.

Every care plan we offer is tailored to individual needs, ensuring you only pay for the services you require. Contact us today for a friendly conversation and to explore how we can support you and your loved ones.

“Thank you for your kind and considerate care that you provided for my mother. Please thank your caregiver. She was great for my Mum and we were lucky to have her.” ⭐⭐⭐⭐⭐

Gary R

“An absolutely wonderful service and nothing is too much trouble. Pooja has been visiting my mum for a couple of months now and a friendship has already been formed. My mum looks forward to the visits. It really is an outstanding home care service. I would highly recommend.” ⭐⭐⭐⭐⭐

Michele R

“Professional, proactive and committed to delivering the best care. Highly recommend.” ⭐⭐⭐⭐⭐

Alex F

“The visiting angels north Hertfordshire (Hitchin) have been helping my elderly parents by cooking their weekend dinners. They have been friendly, reliable and have made delicious food- we always hope there are leftovers! My mother has mild dementia which has been handled with delicacy and care throughout. I couldn’t be happier and will definitely recommend them to anyone else needing help” ⭐⭐⭐⭐⭐

Hazel L

“I just wanted to drop you a note to thank you and your staff for the great care you provided for my Mother. It truly made a difference to know that she was well taken care of.” ⭐⭐⭐⭐⭐

Monica C

Get in Touch with our Hertfordshire care team

Suite Y, Thrifty House

4 Bilton Road

Hitchin

Hertfordshire

SG4 0SB

Contact us today to discuss your needs:

☎️ 01462 547478 | 07553 448099

✉ northherts@visiting-angels.co.uk

Meet the Team

Pooja Patel

Managing Director

About Pooja Patel

My grandma holds a special place in my heart, and thinking of her always makes me smile. Growing up in a joint Indian family was incredible with four generations living under one roof, surrounded by love and wisdom. Life threw challenges our way, like losing my father as a child and my mother’s long-term illness. But during those tough times, my grandma became my rock.

I cherished the time spent with my grandma, cooking together, and sharing stories. As years passed, our roles reversed. Seeking additional support, we explored homecare providers but were disappointed by short visits and different carers. We wanted consistent care from familiar faces in our cherished space.

We made significant sacrifices for many years to ensure my grandma received the care she deserved. Her passing shifted something within me. I left my job in the pharmaceutical industry, and I found my life’s purpose in providing others with exceptional, consistent care in the comfort of their homes. I want to surround them with their memories, possessions, and pets, helping families reclaim their roles without the burden of caregiving. Bringing back the unconditional love and connection of family bonds is my passion. I’m dedicated to offering the highest level of care, so others can experience the joy of being cared for while remaining in their cherished spaces

Shelley Lowden

Registered Manager

About Shelley Lowden

I began my career in health care in 2015, starting as a carer and working my way up to my current role as a Registered Manager. My journey into care was unplanned, but it quickly became a role I am deeply passionate about—a decision I have never regretted. I find immense joy in working with people, listening to their stories, and making a positive difference in their lives. Seeing someone smile because of the care and support they receive is incredibly rewarding.

As a manager, I take pride in nurturing my team of carers, sharing my knowledge, and watching them grow in their roles. Building their skills and confidence is a priority for me, and I value the opportunity to work closely with them. I believe in fostering a supportive environment where everyone feels valued and empowered.

Currently, I am working towards completing my Level 5 Diploma, which is helping me to further develop my skills and knowledge. I thoroughly enjoy teaching carers and passing on the experience I have gained over the years, ensuring we all work cohesively to provide the best possible care.

Throughout my career, I have gained experience in various areas of care, including independent living schemes, care homes, nursing homes, and now domiciliary care. Of these, domiciliary care has become my favorite. I am passionate about enabling people to remain in their own homes for as long as possible, preserving their independence and dignity. This is where I feel I can make the most significant impact, and it remains a source of great fulfillment in my work.

Laura Platts

Area Development Manager

About Laura Platts

Laura is an experienced Business Development Professional within in the Care Industry.

Working across both Care Homes and Domiciliary Care, Laura has helped multiple businesses rapidly increase their intake of clients and staff. Laura uses her expertise in Sales and Marketing, to help businesses achieve their desired growth.

Bella Hallam

Head of Franchising

About Bella Hallam

Bella’s career in care started at the age of 18 as a Care Giver. Having grown up in the industry she gained extensive experience in care delivery, care management, and business development. At Visiting Angels, Bella specialises in the coaching and development of our Franchisees to establish and develop successful businesses. From very early on in her career, Bella recognised the need for change in the sector and made it her mission to be able to influence that.

Dan Archer

UK CEO

About Dan Archer

Dan’s journey in home care started with a personal experience which wasn’t a positive one. He saw first-hand how damaging irregular and inconsistent care can be. His family struggled to secure a reliable home care service and he came to realise that he had to get involved to try to make a difference, to do home care differently.

Visiting Angels was launched in the UK because too many home care services pay lip service to the importance of their carers but do not match this with their actions. We don’t just talk about how important the Visiting Angels Family is we have built our business around our caregivers. Our Mission Statement explains our ethos and why we are different.

Dan’s career has given him experience of some of home care’s leaders in best practice and he has been able to introduce the very best of this into our homecare service.