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Hena is a devoted mother of two young children, aged 3 and 6, with a solid professional background in financial and client management. While she has excelled in her career, her most meaningful experience came from a deeply personal journey caring for her beloved grandmother (Nan), who was bedridden for several years due to complex health and mobility issues.

Hena took full responsibility for her Nan’s daily needs, including personal care, meals, bathing, dressing, medication management, and hospital visits. Their relationship was built on deep trust and mutual respect. Her Nan felt completely at ease, which allowed Hena to provide the most intimate aspects of care without discomfort or awkwardness. It was through this experience that Hena realised how powerful and essential a caregiver’s role can be when carried out with empathy, dignity, and a true personal connection.

She strongly believes that a carer entering someone’s home is stepping into their private space and should approach that role with compassion and respect, just as a family member would. In today’s busy world, where loved ones often can’t provide care themselves, Hena felt there was a need for a service that upheld these same family values.

This led her to start Visiting Angels Lincolnshire, a care service built on trust, compassion, and relationship-led support, because everyone deserves to be cared for like family.