Visiting Angels, a prominent home care provider, is making significant strides in enhancing care standards across Lytham St Annes and Blackpool by prioritizing comprehensive training and development for their caregivers. This commitment not only elevates the quality of care for clients but also fosters a supportive and enriching environment for their staff.
Recognising that exceptional care at home begins with well-trained professionals, Visiting Angels Fylde Coast offers extensive training programs covering various topics, including personal care techniques, specialised care for specific conditions, medication management, and safety protocols. These sessions, led by experienced professionals, ensure caregivers are equipped with the necessary skills and knowledge to provide top-quality care. Beyond initial training, Visiting Angels Fylde Coast emphasises ongoing professional development through workshops, seminars, webinars, and conferences, keeping caregivers updated on the latest advancements in caregiving.
Mentorship and Support Systems
To further support their carers, Visiting Angels Fylde Coast has implemented mentorship programs that pair experienced caregivers with newcomers. This initiative fosters knowledge-sharing, guidance, and a sense of community within the caregiver network, contributing to improved job satisfaction and personal development.
Commitment to Caregiver Well-being
Understanding the challenges caregivers face, Visiting Angels ensures competitive pay, paid mileage and travel time, offers flexible working hours, and provides additional benefits such as the Blue Light Card. They also cover the costs of DBS checks and offer paid training opportunities, reflecting their dedication to caregiver well-being and professional growth. Our well-being champion is Hannah Anozie, the Training Manager and also the longest serving Angel at Visiting Angels Fylde Coast.
Impact on Care Standards in Lytham St Annes and Blackpool
The positive effects of Visiting Angels’ investment in training and development are evident in the improved care standards within the community. Our latest independent audit highlighted that people using Visiting Angels Fylde Coast experienced a service that was safe, effective, caring, responsive, and well-led. Health and safety checks were diligently carried out, risks were effectively managed, and staff recruitment processes ensured caregivers were well-prepared for their roles. Clients reported feeling safe and respected, with caregivers providing consistent and compassionate support.
Community Recognition and Awards
Visiting Angels’ dedication to excellence has not gone unnoticed. Visiting Angels is a national company and has been recognised for its innovative culture and commitment to making care a desirable career choice. By providing premium training, competitive pay, and eliminating zero-hours contracts, they have attracted top talent to the sector, challenging traditional perceptions of social care. Their efforts were acknowledged with awards from the UK Company Culture Awards 2024, including Best Company to Work For (In-house) and Most Innovative Culture.
Client Testimonials
Clients and their families have expressed high satisfaction with the services provided by Visiting Angels. One client noted that the caregivers “genuinely care and show a real interest in their customers,” highlighting the invaluable companionship and support offered.
Through substantial investment in training and development, Visiting Angels is setting a new standard for home care in Lytham St Annes and Blackpool. Their holistic approach ensures that caregivers are well-equipped, supported, and valued, leading to exceptional care for clients and a positive impact on the broader community.