Why choose us
At Visiting Angels East Midlands Central & Charnwood, we believe great care starts with relationships. That’s why we take the time to listen, understand and shape our care around you, not the other way around. From choosing your caregiver to setting your own schedule, we put you at the centre of every decision.
Why we are different
At Visiting Angels, we’ve redefined what it means to provide home care. We know that true quality goes beyond tasks.
it’s about connection, respect and continuity. While many care providers focus on efficiency, we focus on the individual. From our first conversation to your ongoing care, we build support around your lifestyle, values, and preferences.
Our key differences
The very best carers
From recruitment to training, our carers are at the heart of everything we do – because the right carer changes everything.
Your perfect match
We work with you to match you with the right care provider; someone you can build a genuine relationship with.
Exactly what you need
Whether it’s support with light housekeeping or medication assistance, our flexible approach adapts to you.
Local carers who go the extra mile
We carefully select, train and retain the best carers—not just those with experience, but those who genuinely care. Our caregivers are known as Angel Carers, and we treat them with the same respect and value that we want them to bring to your home.
Because we invest in our carers, with proper training, fair pay and ongoing support, they’re proud to stay with us long-term. That means you’ll see the same friendly, familiar faces, not a revolving door of staff.
We also match clients and carers based on more than skills, we consider personality, interests and cultural understanding to make sure you feel truly comfortable.
Visiting Angels truly are angels. The quality of care is second to none. The girls listen to everything said to them. They have wonderful conversations with my Son. They are the kindest, most thoughtful ladies I have ever come across in the five years that my Son with very complex needs has been ill. Thank you from the bottom of my heart.
Jennifer, Mother of client
Can’t thank visiting angels enough, they took great care of mum ,certainly live up to there name.
Sharon, daughter of client
Very nice and friendly staff, always extremely helpful. Definitely what they advertise as, visiting Angels (Sheffield branch).
Dorothy
Visiting Angels are supporting my Aunt in enabling her to live as independently as possible. They help in the areas she needs it the most and are in regular contact with myself with updates etc. From the start they have been very understanding and non-judgemental. We wouldn’t hesitate in recommending their services to others.
Lucie, Niece of client
I have been told by my mum a young 86 that I must put a review for visiting Angels East Midlands Central & Charnwood. Julie her carer from the company is top class. Julie is a caring professional and makes her smile. So for her family that is priceless. All dealings I have with Chapeltown office have been dealt with efficiently. So if u need care company for loved ones pick the best Visiting Angels East Midlands Central & Charnwood.
Roy, Son of client
The company is very good, all the carers are very pleasant with lovely manners. They all treat me with dignity and respect – not like a “lump of meat” but like a human being! I am very pleased with the care that I receive.
Catlin, Client
Fantastic carers, they look after my 92 year old mum with dementia, nothing too much trouble. She initially was determined she didn’t need any help but with patience and time she has built a wonderful relationship up with them. HIGHLY RECOMMENDED. ⭐️⭐️⭐️⭐️⭐️
Rachel, Daughter of client
Visiting Angels truly are angels. The quality of care is second to none. The girls listen to everything said to them. They have wonderful conversations with my Son. They are the kindest, most thoughtful ladies I have ever come across in the five years that my Son with very complex needs has been ill. Thank you from the bottom of my heart.
Jennifer, Mother of client
Can’t thank visiting angels enough, they took great care of mum ,certainly live up to there name.
Sharon, daughter of client
Very nice and friendly staff, always extremely helpful. Definitely what they advertise as, visiting Angels (Sheffield branch).
Dorothy
Visiting Angels are supporting my Aunt in enabling her to live as independently as possible. They help in the areas she needs it the most and are in regular contact with myself with updates etc. From the start they have been very understanding and non-judgemental. We wouldn’t hesitate in recommending their services to others.
Lucie, Niece of client
I have been told by my mum a young 86 that I must put a review for visiting Angels East Midlands Central & Charnwood. Julie her carer from the company is top class. Julie is a caring professional and makes her smile. So for her family that is priceless. All dealings I have with Chapeltown office have been dealt with efficiently. So if u need care company for loved ones pick the best Visiting Angels East Midlands Central & Charnwood.
Roy, Son of client
The company is very good, all the carers are very pleasant with lovely manners. They all treat me with dignity and respect – not like a “lump of meat” but like a human being! I am very pleased with the care that I receive.
Catlin, Client
Fantastic carers, they look after my 92 year old mum with dementia, nothing too much trouble. She initially was determined she didn’t need any help but with patience and time she has built a wonderful relationship up with them. HIGHLY RECOMMENDED. ⭐️⭐️⭐️⭐️⭐️
Rachel, Daughter of client
Funding home care
We understand that arranging care also comes with financial considerations. We’re here to help you navigate the options with clarity and compassion.
Whether you’re paying privately, using local authority funding or receiving support through direct payments or personal budgets, we’ll talk you through what’s available and help you make informed decisions.
Our service is completely transparent with no hidden fees. We’ll work with you to build a flexible care plan that suits both your needs and your budget—ensuring every hour of care delivers genuine value.
Need help with funding your care?
Speak to our friendly team for clear, compassionate advice.
The values we live by
Visiting Angels has been providing exceptional home care across the world for 20 years. We put our carers at the heart of what we do to make sure they can deliver a truly person-centred service to your family.
Nimble
Reacting swiftly to the specific needs of our clients and their families is part of our DNA. Every person will have individual needs and their circumstances are always unique. We always listen, consider and react quickly, tailoring their home care to suit.
Family
We know that asking someone to give so much of themselves to caring is a big ask. We support our team when they are working and reward them for the joy that they deliver. We laugh together, share stories and listen. Our carers are more than a team, they are more significant, they are much more like family.
Freedom
Quality care should enable freedom. The time to share stories, the support to live as you wish and the help that comes from an unrushed caring professional. Age should not limit life and the right care should adapt to the needs of the client. We want our clients to feel empowered to live.
Relationships
Relationships take time, friendships don’t happen quickly, care shouldn’t be rushed or irregular. We offer a choice of caregiver to the families who we work with. By rewarding the loyalty of our carers and paying them well we hope to ensure that caregiver and client can form a lasting relationship.
