{"id":7765,"date":"2026-06-23T10:27:13","date_gmt":"2026-06-23T10:27:13","guid":{"rendered":"https:\/\/www.visiting-angels.co.uk\/berkshire\/?p=7765"},"modified":"2026-07-24T14:56:39","modified_gmt":"2026-07-24T14:56:39","slug":"home-care-agency-reviews","status":"publish","type":"post","link":"https:\/\/www.visiting-angels.co.uk\/berkshire\/home-care-agency-reviews\/","title":{"rendered":"Home Care Agency Reviews"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7765\" class=\"elementor elementor-7765\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5302d28 e-flex e-con-boxed e-con e-parent\" data-id=\"5302d28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5f9813 elementor-widget elementor-widget-heading\" data-id=\"c5f9813\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">How to read between the lines of online reviews when you're choosing care for someone you love...\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4f3505 elementor-widget elementor-widget-text-editor\" data-id=\"f4f3505\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When you are trying to choose a home care provider, reviews feel like the obvious place to turn. They are honest, they are from real families, and they tell you what a glossy website never will \u2014 what it is actually like to have this agency in your parent&#8217;s home. Except reviews are trickier than they look. A wall of five-star ratings can hide as much as it reveals, a single angry one-star can scare you off a genuinely good provider, and some review profiles are not quite what they seem. So the skill is not reading reviews \u2014 it is knowing what to look for in them.<\/p><p>This guide walks through exactly that: where to find reviews worth trusting, the signals that point to a quality provider, the red flags that should make you pause, and the one thing most families never think to check.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48bd52c elementor-widget elementor-widget-heading\" data-id=\"48bd52c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Where to look in the first place\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f08cdb elementor-widget elementor-widget-text-editor\" data-id=\"3f08cdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Not all reviews carry the same weight, so start with the sources that are hardest to fake or stage-manage:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" data-sourcepos=\"15:1-17:95;1094-1635\"><li><strong>The CQC inspection report.<\/strong>\u00a0In England, the\u00a0<strong><a href=\"https:\/\/www.cqc.org.uk\/\">Care Quality Commission<\/a><\/strong>\u00a0inspects regulated providers, and its reports quote real feedback from people using the service and their families. This is about as close to an unfiltered, independently-gathered review as you will find \u2014 and it is free to read on the CQC website.<\/li><li><strong>Dedicated care review sites<\/strong>\u00a0such as<strong>\u00a0<\/strong><a href=\"https:\/\/www.homecare.co.uk\/\"><strong>homecare.co.uk<\/strong><\/a>, which verify that reviewers have a genuine connection to the service.<\/li><li><strong>Google reviews,<\/strong>\u00a0which are public, harder to curate, and usually show a realistic spread.<\/li><\/ul><p>Be a little more cautious with testimonials hand-picked for the agency&#8217;s own website. They are not worthless, but a provider will naturally choose its very best, so treat them as a highlight reel rather than the full picture.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25a956d elementor-widget elementor-widget-heading\" data-id=\"25a956d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Read for patterns, not individual reviews\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b904d6f elementor-widget elementor-widget-text-editor\" data-id=\"b904d6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The single most useful habit is to stop reading reviews as individual verdicts and start reading them as data. One glowing review tells you little. One furious review tells you little. What matters is the theme that repeats.<\/p><p>If a dozen different families independently mention the same thing \u2014 &#8220;the carers really got to know Mum,&#8221; or conversely &#8220;we never knew who was turning up&#8221; \u2014 that pattern is far more reliable than any single comment. Scan for the words and worries that come up again and again. That is where the truth lives.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39ca837 elementor-widget elementor-widget-heading\" data-id=\"39ca837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The green flags worth searching for<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f68aac elementor-widget elementor-widget-text-editor\" data-id=\"1f68aac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When you read through, look specifically for reviews that touch on the things that actually determine quality of care:<\/p><ul><li><strong>Continuity and familiar faces:<\/strong>\u00a0Look for mentions of the same carers coming regularly, of a small consistent team, of carers who knew the person&#8217;s routine and preferences. Phrases like &#8220;always the same lovely girls&#8221; or &#8220;they really knew my dad&#8221; are gold. They tell you the agency delivers the continuity that makes care work, especially for someone living with dementia.<\/li><li><strong>Reliability and punctuality: <\/strong>Do reviews mention carers turning up on time, every time? Reliability is the quiet foundation of good care, and families notice when it is there.<\/li><li><strong>Communication:<\/strong>\u00a0Look for families saying they felt kept in the loop, that they could reach someone when they were worried, that nobody left them in the dark. For relatives managing care from a distance, this comes up constantly in the best reviews, and its absence is telling.<\/li><li><strong>Genuine warmth and dignity:<\/strong>\u00a0The most meaningful reviews are not about tasks completed. They are about how someone was treated: kindness, patience, dignity, a parent who looked forward to the visits. That is hard to fake and impossible to train into a rushed, unhappy workforce.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a021310 elementor-widget elementor-widget-heading\" data-id=\"a021310\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The red flags that should make you pause\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5765eb elementor-widget elementor-widget-text-editor\" data-id=\"d5765eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Now the warnings. Certain complaints, when they recur, point to the structural problems that cause poor care:<\/p><ul><li><strong>A rota of different faces:<\/strong>\u00a0If review after review mentions &#8220;a different carer every time&#8221; or &#8220;we never knew who was coming,&#8221; that is the clearest sign of a continuity problem, which usually traces back to how the agency recruits, pays and rosters its staff.<\/li><li><strong>Missed visits, lateness and no-shows:<\/strong>\u00a0Occasional disruption happens to everyone. A pattern of late or missed calls does not, and for someone who depends on a visit for medication or a meal, it is serious.<\/li><li><strong>Being left in the dark:<\/strong>\u00a0Families describing an office they could never reach, calls that went unreturned, or no warning when something changed. Poor communication with relatives almost always reflects poor communication inside the agency too.<\/li><li><strong>Rushed, clock-watching visits:<\/strong>\u00a0Comments about carers who &#8220;were always in a hurry&#8221; or &#8220;barely had time to make a cup of tea&#8221; point to an agency packing too many short visits into a shift, which is a resourcing decision, not a one-off.<\/li><li><strong>Suspiciously uniform praise:<\/strong>\u00a0A burst of short, generic five-star reviews posted close together, with no specifics, can be a sign of reviews that were not left organically. Genuine reviews name carers, describe moments, and read like real people.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30cdd7c elementor-widget elementor-widget-heading\" data-id=\"30cdd7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The one thing most families never think to check\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b4c839 elementor-widget elementor-widget-text-editor\" data-id=\"4b4c839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Here is the detail that tells you more than any single star rating:\u00a0<strong>how the provider responds to its critical reviews.<\/strong><\/p><p>Almost everyone reads the reviews themselves. Far fewer scroll down to read the agency&#8217;s replies, and that is where character shows. When a provider receives a one-star review, watch what they do. A defensive, dismissive or sarcastic reply, or no reply at all, tells you how they are likely to handle a problem when it is your relative at the centre of it. A calm, specific, accountable response, one that acknowledges the concern and explains how it was put right, tells you the opposite. It shows an agency that takes feedback seriously and manages difficulty with grace.<\/p><p>You are not choosing a provider that will never have a problem; no such agency exists. You are choosing one that handles problems well. Their public response to criticism is the cheapest, most honest preview of that you will ever get.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9147e4 elementor-widget elementor-widget-heading\" data-id=\"e9147e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Checking reviews for home care in Maidenhead, Windsor and Berkshire\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc8018 elementor-widget elementor-widget-text-editor\" data-id=\"7dc8018\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Applying all of this locally is simpler than it sounds. Search any Maidenhead, Windsor or Berkshire provider&#8217;s name on the CQC website to confirm they are registered and read their inspection findings; read their Google reviews for the patterns above, paying attention to continuity and communication; and check how they reply to anyone who was unhappy. The same method works wherever you are based, whether you are comparing <a href=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/home-care-maidenhead\/\"><strong>home care in Maidenhead<\/strong><\/a>,<strong>\u00a0<\/strong><a href=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/home-care-windsor\/\"><strong>home care in Windsor<\/strong><\/a>, or anywhere across the surrounding villages.<\/p><p>We would encourage you to hold us to exactly these tests.\u00a0<strong><a href=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/\">Visiting Angels Berkshire<\/a> <\/strong>is a registered home care provider covering Maidenhead, Windsor and surrounding Berkshire villages with a 5-star rating on Google, and you can read what local families actually say about us in the reviews below, many of which mention the continuity and familiar faces this guide tells you to look for. Read ours, read everyone else&#8217;s, and choose the provider whose reviews show the things that actually matter.\u00a0<\/p><p>See a snippet of our reviews below.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7812c46 elementor-widget elementor-widget-shortcode\" data-id=\"7812c46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"wp-gr rpi wpac\" data-id=\"7363\" data-layout=\"slider\" data-exec=\"false\" data-options='{&quot;text_size&quot;:&quot;&quot;,&quot;trans&quot;:{&quot;read more&quot;:&quot;read more&quot;}}'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"display:none!important\"><symbol id=\"grw-tripadvisor\" viewBox=\"0 0 713.496 713.496\"><g><circle fill=\"#34E0A1\" cx=\"356.749\" cy=\"356.748\" r=\"356.748\"\/><path d=\"M577.095,287.152l43.049-46.836h-95.465c-47.792-32.646-105.51-51.659-167.931-51.659   c-62.342,0-119.899,19.054-167.612,51.659H93.432l43.049,46.836c-26.387,24.075-42.929,58.754-42.929,97.259   c0,72.665,58.914,131.578,131.579,131.578c34.519,0,65.968-13.313,89.446-35.077l42.172,45.919l42.172-45.879   c23.478,21.764,54.887,35.037,89.406,35.037c72.665,0,131.658-58.913,131.658-131.578   C620.024,345.866,603.483,311.188,577.095,287.152z M225.17,473.458c-49.188,0-89.047-39.859-89.047-89.047   s39.86-89.048,89.047-89.048c49.187,0,89.047,39.86,89.047,89.048S274.357,473.458,225.17,473.458z M356.788,381.82   c0-58.595-42.61-108.898-98.853-130.383c30.413-12.716,63.776-19.771,98.813-19.771s68.439,7.055,98.853,19.771   C399.399,272.962,356.788,323.226,356.788,381.82z M488.367,473.458c-49.188,0-89.048-39.859-89.048-89.047   s39.86-89.048,89.048-89.048s89.047,39.86,89.047,89.048S537.554,473.458,488.367,473.458z M488.367,337.694   c-25.79,0-46.677,20.887-46.677,46.677c0,25.789,20.887,46.676,46.677,46.676c25.789,0,46.676-20.887,46.676-46.676   C535.042,358.621,514.156,337.694,488.367,337.694z M271.846,384.411c0,25.789-20.887,46.676-46.676,46.676   s-46.676-20.887-46.676-46.676c0-25.79,20.887-46.677,46.676-46.677C250.959,337.694,271.846,358.621,271.846,384.411z\"\/><\/g><\/symbol><symbol id=\"grw-google\" viewBox=\"0 0 512 512\"><g fill=\"none\" fill-rule=\"evenodd\"><path d=\"M482.56 261.36c0-16.73-1.5-32.83-4.29-48.27H256v91.29h127.01c-5.47 29.5-22.1 54.49-47.09 71.23v59.21h76.27c44.63-41.09 70.37-101.59 70.37-173.46z\" fill=\"#4285f4\"\/><path d=\"M256 492c63.72 0 117.14-21.13 156.19-57.18l-76.27-59.21c-21.13 14.16-48.17 22.53-79.92 22.53-61.47 0-113.49-41.51-132.05-97.3H45.1v61.15c38.83 77.13 118.64 130.01 210.9 130.01z\" fill=\"#34a853\"\/><path d=\"M123.95 300.84c-4.72-14.16-7.4-29.29-7.4-44.84s2.68-30.68 7.4-44.84V150.01H45.1C29.12 181.87 20 217.92 20 256c0 38.08 9.12 74.13 25.1 105.99l78.85-61.15z\" fill=\"#fbbc05\"\/><path d=\"M256 113.86c34.65 0 65.76 11.91 90.22 35.29l67.69-67.69C373.03 43.39 319.61 20 256 20c-92.25 0-172.07 52.89-210.9 130.01l78.85 61.15c18.56-55.78 70.59-97.3 132.05-97.3z\" fill=\"#ea4335\"\/><path d=\"M20 20h472v472H20V20z\"\/><\/g><\/symbol><\/svg><div class=\"grw-row grw-row-m\" data-options='{&quot;speed&quot;:3,&quot;autoplay&quot;:true,&quot;mousestop&quot;:true,&quot;breakpoints&quot;:&quot;&quot;}'><div class=\"grw-header\"><div class=\"grw-header-inner rpi-flx rpi-row12\"><div class=\"rpi-flx rpi-col8\"><div class=\"wp-google-name\"><a href=\"https:\/\/maps.google.com\/?cid=15916069798354096080&#038;g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA\" target=\"_blank\" rel=\"nofollow noopener\">Visiting Angels - Home Care in Berkshire &amp; Buckinghamshire<\/a><\/div><span class=\"rpi-stars\" style=\"--rating:5.0\">5.0<\/span><div class=\"wp-google-based\">Based on 18 reviews<\/div><div class=\"wp-google-powered\" role=\"img\" aria-label=\"powered by Google\">powered by <span aria-hidden=\"true\"><span style=\"color:#3c6df0!important\">G<\/span><span style=\"color:#d93025!important\">o<\/span><span style=\"color:#fb8e28!important\">o<\/span><span style=\"color:#3c6df0!important\">g<\/span><span style=\"color:#188038!important\">l<\/span><span style=\"color:#d93025!important\">e<\/span><\/span><\/div><div class=\"wp-google-wr\"><a href=\"https:\/\/search.google.com\/local\/writereview?placeid=ChIJcS-fMrKcGUMR0A84lyc94dw\" target=\"_blank\" rel=\"nofollow noopener\" onclick=\"return rplg_leave_review_window.call(this)\">review us on<svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"><\/use><\/svg><\/a><\/div><\/div><\/div><\/div><div class=\"rpi-slides-root grw-content\"><div class=\"grw-content-inner\"><button class=\"rpi-ltgt rpi-lt grw-prev\" tabindex=\"0\"><\/button><div class=\"rpi-slides grw-reviews rpi-slides-bite\" data-count=\"14\" data-offset=\"14\"><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/07\/ChIJcS-fMrKcGUMR0A84lyc94dw_670a046debabf62dae25fb30b96091c2.jpg\" loading=\"lazy\" alt=\"Carol Craythorne profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/102786454566563690353\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Carol Craythorne<\/a><div class=\"wp-google-time\" data-time=\"1781256429\">2 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">Excellent service from Visiting Angels, friendly and caring. I would highly recommend<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/06\/ChIJcS-fMrKcGUMR0A84lyc94dw_4f183d15eb685938f5634c9bc8b633c9.jpg\" loading=\"lazy\" alt=\"Andrew Hill profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/101339794358481765987\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Andrew Hill<\/a><div class=\"wp-google-time\" data-time=\"1780418057\">2 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">We have been using the services of Visiting Angels to provide 24 hour live in care for our Mum, following a couple of falls and hip operations.<br \/>All the carers they have provided have been very kind and gentle with Mum. Sally has been looking after Mum on a regular basis and she not only provides great care but also great company for Mum, when Dad has his head buried in a book or watching sport on TV.<br \/>Debbie has also kept in regular contact with Mum and the family making sure that we are happy with the care being provided.<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/07\/ChIJcS-fMrKcGUMR0A84lyc94dw_e006517aef1abf2ad16fee8fe2789e85.jpg\" loading=\"lazy\" alt=\"catherine dolman profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/110350869843826447857\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">catherine dolman<\/a><div class=\"wp-google-time\" data-time=\"1779785062\">3 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">1am on Tuesday and in comes Emily. She\u2019s like a breath of fresh air. We talk and decide what we will do together today. It could be a short walk, tidy the cupboards, weed the patio or paint by numbers. The possibilities are endless. We chat all the time. She\u2019s very easy to be with. She loves to be in the garden. She tells me about her dogs and about Flyball. So you see she\u2019s educating me. We chat about Debbie and her chicks. Our time together is lovely. When it\u2019s time for her to go she always says Tuesdays are her favourite day.. they are mine too. So with a big hug and love she\u2019s off to make someone else happy that\u2019s Emily. And there\u2019s so much more for another day - Bonnie Dolman<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/07\/ChIJcS-fMrKcGUMR0A84lyc94dw_bed2bf3b8d8ac6438487c2c2736112c7.jpg\" loading=\"lazy\" alt=\"Katherine Kotian profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/109201559427337017207\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Katherine Kotian<\/a><div class=\"wp-google-time\" data-time=\"1779218001\">3 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">My mother has received excellent care from her two carers from Visiting Angels.  They are kind, patient and help her with all the tasks she struggles with.  She looks forward to their twice daily visits and it gives us peace of mind to know that she is being looked after when we're at work. I can highly recommend Visiting Angels.<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/07\/ChIJcS-fMrKcGUMR0A84lyc94dw_db372e3e47468c2a63f3006d05006610.jpg\" loading=\"lazy\" alt=\"Tasha Moore profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/103649754323527778704\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Tasha Moore<\/a><div class=\"wp-google-time\" data-time=\"1778840250\">3 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">Visting Angles are a fantastic company, they have helped my family so much, when my mother took poorly at home and need a little support they were able to help and make home life easiers!! From the carers to the managers they are all amazing. Thank you for all your support. If you ever looking for a team to support your loved ones at home visiting angles are the team.<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/07\/ChIJcS-fMrKcGUMR0A84lyc94dw_e5eb997e7dc2364f7baa19e8eab0d2ea.jpg\" loading=\"lazy\" alt=\"Khya profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/117841409682290248960\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Khya<\/a><div class=\"wp-google-time\" data-time=\"1778827579\">3 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">My mother in law is living with dementia and was resistant to the idea of carers at first. She has bonded with the carers and built a beautiful relationship. The girls always greet her with warmth and it is so lovely to see the way they support and interact with her.<br \/>Thank you Visiting Angels, keep up the good work!<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/05\/ChIJcS-fMrKcGUMR0A84lyc94dw_5152763cf4dfd38b23effc19ae5b9e7a.jpg\" loading=\"lazy\" alt=\"Rachael Ahmed profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/106908405303711046820\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Rachael Ahmed<\/a><div class=\"wp-google-time\" data-time=\"1778795797\">3 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">the visiting angels team are amazing. They deliver excellent person centred care   I would highly recommend them! Debbie and the office team are always there to help, a very friendly team who know what they are doing.<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/07\/ChIJcS-fMrKcGUMR0A84lyc94dw_ea00f839111a7c0bc5854bd35aacc041.jpg\" loading=\"lazy\" alt=\"BALJINDER KAUR profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/113649002577060111122\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">BALJINDER KAUR<\/a><div class=\"wp-google-time\" data-time=\"1778792007\">3 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">Visiting Angels is truly an outstanding care company. From the very first day, I was impressed by the warmth and kindness of their services. Every client is treated with genuine care, and the team is incredibly friendly, supportive, and professional. It\u2019s a beautiful, positive environment where both clients and staff thrive. I can\u2019t recommend them enough\u2014if you\u2019re looking for top-tier care, this is the place to be.<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/07\/ChIJcS-fMrKcGUMR0A84lyc94dw_34ff0799d1d53aeaa3cad0f7124d7ef5.jpg\" loading=\"lazy\" alt=\"Emily Barnard profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/113626579703437251415\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Emily Barnard<\/a><div class=\"wp-google-time\" data-time=\"1778773609\">3 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">Working at Visiting Angels Berkshire is incredibly rewarding. I am proud to be part of a team that prioritises person-centered care and treats every client with the utmost dignity and respect. We have wonderful clients and a supportive environment, focusing on providing high-quality care rather than just completing tasks. I highly recommend it!<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/06\/ChIJcS-fMrKcGUMR0A84lyc94dw_7d3d168812b1f11cc8b453bba1c183a5.jpg\" loading=\"lazy\" alt=\"Russell Harper profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/104377116200173207508\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Russell Harper<\/a><div class=\"wp-google-time\" data-time=\"1760596740\">10 months ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">Debbie and the Angels team are fantastic.  My mother has benefited from the kind, caring and friendly service.  Regular support for shopping, walking, companionship and healthcare.  Thank you and would highly recommend<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/06\/ChIJcS-fMrKcGUMR0A84lyc94dw_11128b4342b3de48ff8bcfe8ed165bfd.jpg\" loading=\"lazy\" alt=\"Liz Hockley profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/105978224726536917000\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Liz Hockley<\/a><div class=\"wp-google-time\" data-time=\"1751977955\">1 year ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">I had the pleasure of meeting with Ritisha from Visiting Angels Berkshire.  She is hugely knowledgeable, experienced and has a warm and welcoming approach.  She is very passionate about providing not just care but full companionship for all her clients. Ritisha is a brilliant advocate for the company and I would not hesitate to recommend Visiting Angels as an excellent provider of home care services in Berkshire.<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/06\/ChIJcS-fMrKcGUMR0A84lyc94dw_d14f6700100fb71f957ba249e4cd4a34.jpg\" loading=\"lazy\" alt=\"Bobbie Scott profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/105654400523749798583\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Bobbie Scott<\/a><div class=\"wp-google-time\" data-time=\"1728570066\">2 years ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">Excellent care company, professionally run, where the service user comes first at all times<br \/>The best care agency I have used, they are friendly and knowledgeable Pa\u2019s that actually like their job<br \/>The office returns your  calls about any enquires which are dealt with in a efficient and timely manner<br \/>A little on the expensive side, compared to some other care companies but you get what you pay for<br \/>A BREATH OF FRESH AIR<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/06\/ChIJcS-fMrKcGUMR0A84lyc94dw_d19e4f4ad734e447c89a4d2f3f2801b0.jpg\" loading=\"lazy\" alt=\"tina stacey profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/111931909123223038118\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">tina stacey<\/a><div class=\"wp-google-time\" data-time=\"1712840642\">2 years ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">Prompt communication from first point of contact,  efficient service with great continued communication, this company listened to our needs and then met them easily. Great before and after care service they made the whole process exceptionally easy. They fill us with confidence and I trust what they offer and do for us.<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><div class=\"rpi-slide grw-review\"><div class=\"rpi-flx rpi-col12 grw-review-inner grw-backgnd grw-round\"><div class=\"rpi-flx rpi-row12-center\"><div class=\"grw-img-wrap\"><img loading=\"lazy\" decoding=\"async\" class=\"grw-img\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2026\/06\/ChIJcS-fMrKcGUMR0A84lyc94dw_61645d9c91cb756390ef9c8a3f47671d.jpg\" loading=\"lazy\" alt=\"Louise Saunders profile picture\" width=\"50\" height=\"50\" onerror=\"if(this.src!='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png')this.src='https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/plugins\/widget-google-reviews\/assets\/img\/guest.png';\" ><\/div><div class=\"rpi-flx rpi-col6\"><a href=\"https:\/\/www.google.com\/maps\/contrib\/117834667739833803976\/reviews\" class=\"wp-google-name\" target=\"_blank\" rel=\"nofollow noopener\">Louise Saunders<\/a><div class=\"wp-google-time\" data-time=\"1700734471\">3 years ago<\/div><\/div><\/div><span class=\"rpi-stars\" style=\"--rating:5\"><\/span><div class=\"rpi-flx rpi-col4\"><div class=\"wp-google-feedback grw-scroll\" ><span class=\"wp-google-text\">Visiting Angels have allowed my dad to stay at home, where he loves. Their support is a real source of reassurance for us, his family, who are some distance away, as we know someone is keeping an eye on him and will step in if anything is needed.<\/span><\/div><\/div><svg height=\"16\" width=\"16\" role=\"none\"><use href=\"#grw-google\"\/><\/svg><\/div><\/div><\/div><button class=\"rpi-ltgt rpi-gt grw-next\" tabindex=\"0\"><\/button><div class=\"rpi-dots-wrap\"><div class=\"rpi-dots\"><\/div><\/div><\/div><\/div><\/div><script>(function(p){if(!p)return;let w=p.offsetWidth,m=function(a,b){return Math.min(a,b)===a};p.querySelector('.grw-row').classList.replace('grw-row-m','grw-row-'+(m(w,510)?'xs':m(w,750)?'x':m(w,1100)?'s':m(w,1450)?'m':m(w,1800)?'l':'xl'))})(document.currentScript?.parentElement)<\/script><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3761987 elementor-widget elementor-widget-heading\" data-id=\"3761987\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Choosing well is a skill you can learn\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00ad478 elementor-widget elementor-widget-text-editor\" data-id=\"00ad478\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Reviews are one of the most useful tools you have when choosing care, but only if you read them properly. Start with the sources that are hardest to fake, read for repeating patterns rather than individual verdicts, look for the green flags that signal genuine quality, pause at the red flags that signal structural problems, and always check how a provider responds to criticism. Do that, and you will see past the star ratings to the thing you are really trying to find: whether this is an agency you can trust in your parent&#8217;s home.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-389565b elementor-widget elementor-widget-heading\" data-id=\"389565b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Make an enquiry about home care in Maidenhead, Windsor or anywhere in the heart of Berkshire\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b589b16 elementor-widget elementor-widget-text-editor\" data-id=\"b589b16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you have done your research and would like to talk things through, we are here to help. Visiting Angels Berkshire provides personalised home care across Maidenhead, Windsor and the surrounding villages, and every arrangement begins with a no-obligation, in-home assessment so that support is built around the person rather than a template.\u00a0<\/p><p>Tell us a little about what you are looking for using the form below and we will be in touch to talk it through, with no pressure and no hard sell.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3723ad76 e-flex e-con-boxed e-con e-parent\" data-id=\"3723ad76\" data-element_type=\"container\" data-e-type=\"container\" id=\"enquire\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4aac1682 e-con-full e-flex e-con e-child\" data-id=\"4aac1682\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d60a9ca elementor-widget elementor-widget-image\" data-id=\"3d60a9ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"210\" height=\"81\" src=\"https:\/\/www.visiting-angels.co.uk\/berkshire\/wp-content\/uploads\/sites\/37\/2025\/10\/img2.png\" class=\"attachment-large size-large wp-image-5927\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79a50eb9 elementor-widget elementor-widget-heading\" data-id=\"79a50eb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The right support, just when you need it<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5db42f5f elementor-widget elementor-widget-heading\" data-id=\"5db42f5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Speak with a home care specialist today.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16117754 listsecform elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"16117754\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"26\" viewBox=\"0 0 25 26\" fill=\"none\"><rect y=\"0.782227\" width=\"25\" height=\"25\" rx=\"12.5\" fill=\"#50BCBA\"><\/rect><path d=\"M7.5 13.8822L11.5333 17.9989L18.2167 8.28223\" fill=\"#50BCBA\"><\/path><path d=\"M7.5 13.8822L11.5333 17.9989L18.2167 8.28223\" stroke=\"#002949\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>The very best carers <\/strong>because the right carer changes everything.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"26\" viewBox=\"0 0 25 26\" fill=\"none\"><rect y=\"0.782227\" width=\"25\" height=\"25\" rx=\"12.5\" fill=\"#50BCBA\"><\/rect><path d=\"M7.5 13.8822L11.5333 17.9989L18.2167 8.28223\" fill=\"#50BCBA\"><\/path><path d=\"M7.5 13.8822L11.5333 17.9989L18.2167 8.28223\" stroke=\"#002949\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>\u00a0We put our caregivers first,  <\/strong>because when they feel valued and supported, they deliver exceptional care.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"26\" viewBox=\"0 0 25 26\" fill=\"none\"><rect y=\"0.782227\" width=\"25\" height=\"25\" rx=\"12.5\" fill=\"#50BCBA\"><\/rect><path d=\"M7.5 13.8822L11.5333 17.9989L18.2167 8.28223\" fill=\"#50BCBA\"><\/path><path d=\"M7.5 13.8822L11.5333 17.9989L18.2167 8.28223\" stroke=\"#002949\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Tailored around your needs, <\/strong>giving you the time, dignity and freedom you deserve.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18f3833c e-con-full e-flex e-con e-child\" data-id=\"18f3833c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5d5f3941 e-con-full e-flex e-con e-child\" data-id=\"5d5f3941\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-424ab051 elementor-widget elementor-widget-heading\" data-id=\"424ab051\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Make an enquiry about home care<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5460cf72 elementor-widget elementor-widget-shortcode\" data-id=\"5460cf72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1741-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"1741\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/berkshire\/wp-json\/wp\/v2\/posts\/7765#wpcf7-f1741-o1\" method=\"post\" class=\"wpcf7-form init cf7mls-no-scroll cf7mls-auto-return-first-step cf7mls-no-moving-animation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1741\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1741-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"column-half\">\n\t<p><label>Your full name<span class=\"reqcolor\">*<\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"yourfullname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"yourfullname\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"column-half lastcols\">\n\t<p><label>Your phone number* <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phonenumber\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-phonetext wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-phonetext\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phonenumber\" \/><input type=\"hidden\" name=\"phonenumber-country-code\" class=\"wpcf7-phonetext-country-code\" \/><\/span>\n\t<\/p>\n<\/div>\n<p class=\"clear\">\n<\/p>\n<div class=\"column-full \">\n\t<p><label>Your email address<span class=\"reqcolor\">*<\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"emailaddress\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"emailaddress\" \/><\/span>\n\t<\/p>\n<\/div>\n<p class=\"clear\">\n<\/p>\n<div class=\"column-full\">\n\t<p><label>What postcode does your loved one require care in? <span class=\"reqcolor\">*<\/span> <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"postcodes\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"postcodes\" \/><\/span>\n\t<\/p>\n<\/div>\n<p class=\"clear\">\n<\/p>\n<div class=\"column-full\">\n\t<p><label>How can we help?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"column-full agreetext\">\n\t<h6>General Data Protection Regulation (GDPR) Compliance\n\t<\/h6>\n\t<p>This form collects your name and email, together with the data contained in other fields on the form so that we can later communicate with you appropriately. Please check our\u00a0<a target=\"_blank\" href='https:\/\/www.visiting-angels.co.uk\/berkshire\/privacy-policy'>Privacy Policy<\/a>\u00a0for the all the information on how we store, protect and manage your submitted data. You must tick the consent box below before the form can be submitted.\n\t<\/p>\n\t<p>This form is for enquiries about care for yourself or a loved one. Looking for a job with us? Please email berkshire@visiting-angels.co.uk with the subject line 'Job Enquiry' instead of using this form.\n\t<\/p>\n\t<div class=\"column-full agreeterm\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"agrees\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"agrees[]\" value=\"\" \/><span class=\"wpcf7-list-item-label\"><\/span><\/label><\/span><\/span><\/span><span>I have read, understood and agree with your <a target=\"_blank\" href='https:\/\/www.visiting-angels.co.uk\/berkshire\/privacy-policy'>Privacy Policy <\/a> <\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"column-full submitfull\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enquire Now\" \/>\n\t\t<\/p>\n\t<\/div>\n\t<p class=\"clear\">\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to read between the lines of online reviews when you&#8217;re choosing care for someone you love&#8230; When you are [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":7766,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[42,30],"tags":[],"class_list":["post-7765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-berkshire","category-home-care-maidenhead"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Home Care Agency Reviews: What to Look For | Visiting Angels<\/title>\n<meta name=\"description\" content=\"What should you look for in home care agency reviews? 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